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Topic: Arduino GSM BLUEVIA Password Reset (Read 1 time) previous topic - next topic

AshleyScott

Hello there,

The problem is when i try to log into my account on arduino.bluevia.com it says that my password is incorrect, i have no idea why it is incorrect as i have 5 passwords that i always use :s

Therefore i am trying to reset my password but there is no way of doing this on the website and i have emailed support@bluevia several times but have received no reply i have also emailed e.arduinoshield@tid.es and have received no reply .........

Does anybody have any ideas on what i can do apart from purchasing a new GSM to acquire a new movistar sim car(as i can't get one anywhere) in order to create a new account :S

I think the web interface should at least offer users the option to reset their password :S

Patiently waiting for replies over the past two weeks is causing a major delay for me ..... and i've got nowhere else to turn lol

I have even contacted Telefonica in London an left a message for somebody to call me back but i have still not heard nothing,

Any help or advice would be much appreciated, Thank you for your time  :0

davidgoth

Hi,

Sorry, we are working for adding password reset feature to new "movilforum website".

Thanks for your feedback.

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