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Topic: Website not remembering my details -problem solved (Read 508 times) previous topic - next topic

envrionut

Dec 28, 2016, 04:57 pm Last Edit: Dec 29, 2016, 12:43 pm by envrionut
I have ticked the box remember me, but every time I leave the site and come back after more than an hour I have to
re-enter all my log in details again.  It only happens on this site!
Laptop running windows 8.1, Internet Explorer and Avast Antivirus.. Everything is up to date
I should add that I have a totally different User name and password to any other sites I use.
Weather Nut and interested in environmental monitoring

dmjlambert

It sounds like a problem with your browser not keeping cookies.   I suggest see what happens when you use another browser such as Chrome.   If you have no problems with Chrome, then you will know it's not a web site problem, it is a problem with your Internet Explorer.   


envrionut

Found the problem - neither website or IE.
My laptop is an Acer Aspire Switch with a touch screen,
I had been using it in tablet mode and the screen was not properly seated causing data dropouts.
Now using in std mode and seems fine.
Weather Nut and interested in environmental monitoring

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