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Topic: Arduino Due Windows 7 64bit drivers non working (Read 5283 times) previous topic - next topic

attiliovolpe

Hi,
I'm amazed to discover that the Arduino drivers are not working under windows 7 64bit due to missing certified signing for the driver itself.

Thus if somebody else knows what do in order to allow Arduino Due working under Win 7 64 trough the Arduino Due programming port, please make it public here on the forum and wherever is possible on the web.

Please is top urgent having a suggestion!

Thanks

ballscrewbob

Turn off or ignore "driver signing" / enforcement until the driver is in.

I don't have a DUE but my YUN balked the first time.

Lots of hardware out there that doesnt meet the criteria of MS very expensive driver signatures program.



It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

attiliovolpe

Hi, I tried all that I found on the web, nothing to do!

The Arduino IDE is opening correctly but it doesn't see any communication port for the shield despite the driver is installed.


Might you show me what you did about?

Maybe the procedure is different, maybe you took the driver on some other web site.

Regards

ballscrewbob

"SHIELD" ??

What can you see in DEVICE MANAGER ?

IDE will open fine even if there are no com ports available.
It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

attiliovolpe

Shield I mean the Arduino due device

In the device manager I see "Arduino due programmimg port" in the communication ports group but with a yellow triangle with an exclamation mark inside.

After the installation of the driver a warning cames out "there is a problem with the driver due to missing digital signature for the driver itself" or something like that.

ballscrewbob

OK if you have NOTHING ELSE connected to the board it may well be a driver enforcement issue that you are seeing.

Normally not seen for the PRIMARY user or at least you would be given the option to "INSTALL ANYWAY"

Are you the PRIMARY user ?
Is this your own PERSONAL computer ?
What software are you using for ANTIVIRUS and ANTIMALWARE or OTHER SECURITY ?
Which version of the IDE ?
Did you install the IDE as ADMINISTRATOR ? (sometimes fixes the issue)
Did you get any warnings during the IDE install itself ?



It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

attiliovolpe

Is my personal Pc, I'm the primary user, my antivirus is Kaspersky total security, I tried the IDE 1.6, 1.8 and now I have installed the 1.6.13.

During the IDE installation I didn't get any warning, during the driver installation I got the warning about the uncertificated signing driver.

ballscrewbob

Do you still have any issues with 1.6.13 ?

You can override the warning about drivers if you got the IDE from this site btw.
It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

attiliovolpe

Sorry but I'm not understanding: I got the IDE from this official site and anyway also with 1.6.13 it doesn't work.
I need to run the virtual machine with Win XP OS in order to work with Arduino Due

ballscrewbob

OK so we have established it came from here so thats great news.

Running the IDE in a VM can present its own issues.

I gave up trying to use the XP mode VM bundled with windows 7 a long time ago for Arduinos and went to VMWARE which has better support for serial communications.

That may well be your issue.

Not sure why you would want to run it in a VM unless you are developing specifically for the XP platform and XP is known to have issues with some of the IDE's if you care to look that up in the forum.
There are some workarounds for XP but you may also be stuck with the serial issues in microsoft's own offering of a VM.

Any reason not to run it under windows 7 ?
It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

attiliovolpe

I can't attach the picture that is showing the warning because is in italian.

The situation is this:

Arduino Mega 2560 clone is working under windows 7 64 bit and IDE 1.6.13, I've another issue but we'll see later

Arduino Due trough Arduino programming port: with any version of the IDE it doesn't work due to driver certificate problem. Ihad a look on the internet and there are many issues of this.
Windows 7 64 start to install the driver, it show "Arduino Due programming port", but before the installation finish the warning about the signature comes and the driver itself is shown with a triangle and an exclamation mark inside.
In the IDE, any version, I can't see the communication port for Arduino Due programming port.

So I tried on Win XP VM and all is working properly.

The question is this: how is possible wich all the Arduino clones have a certified driver and Arduino itself doesn't have the certification of the driver?

I've a PC an a laptop, both of them with win 7 64, I made the VM just to try in order to avoid to format the pc...

What can we do?
This one is coming a common problem, just wait the time that the people start to use more the DUE, this matter must be solved.

ballscrewbob

Going to refer you back to my FIRST POST.

And HERE and HERE and HERE.

It has also been a common topic in the forum too.
It is NOT RESTRICTED TO ARDUINOS but can show up with a large variety of software or hardware.

Microsoft charges an extortionate amount of money for the driver signing program but Arduino is aimed at the hobby / experimenter market which is miniscule compared to such as NVIDIA or AMD etc etc.
It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

ballscrewbob

Other things to try also

Turn off your antivirus / security software to test directly from windows 7.

Some AV is overly aggressive and has been known to cause issues.
If thats your case then there are some simple steps to get around the problem.

DO NOT USE USB 3.0 ports/cables as these are also subject to problems.
If you have to then most people get around it by inserting a POWERED USB 2.0 hub between the computer and Arduino.

Double check that your USB cable is both DATA and CHARGE and simply not just a charge lead as a charge lead will not allow data to travel to the USB port of the Arduino.
It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

attiliovolpe

Already done without AV and the cable cames with card in the same package.

ballscrewbob

Cables can go bad have you tried another KNOWN working cable ?

USB 3.0 issue ?

Nothing else connected to the board ?

Going to ask this thread be moved to the DUE specific section btw.
Suggest you read up in there too.

It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

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