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Topic: Sigfox registration (Read 2885 times) previous topic - next topic

bgougent

I ran the sample code to receive my ID and PAC.
In the serial output is get this data

MKRFox1200 Sigfox first configuration
SigFox FW version 2.3
ID  = xxxxxxxx
PAC = xxxxxxxxxxxxxxxxx

When registering on the Sigfox site I get this error  : The device id xxxxxxxx is invalid, it's not in the partners ids list

Region is Belgium / Engie.

Any idea?

Erbati

I have the same problem.

Location: Duisburg, Germany

Is there any solutions?

I have checked different forums, but no solution so far.


nicolsc

Hi,

Just to confirm that there has been a bug in the registration of the latest MKRFOX batch, which is why they were not already in the whitelist

If *should* be fixed since last week, and the registration process should work as expected

Sorry for the inconvenience


nicolas@sigfox

Shew

Hi,

I have just received my MKR FOX1200 and the device ID is not recognised.

I have emailed the dev team, is that all I need to do to get added?

Regards

Shew

nicolsc

Yes Shew

Can you confirm it has been handled properly ?

Sorry for the inconvenience

jacopisky

Same issue with brand new board

Enrikekike

#7
Sep 17, 2020, 06:14 pm Last Edit: Sep 17, 2020, 06:15 pm by Enrikekike
I registered the device one year ago for a prototipe, and i've tried to use again but the PAC code has been change. It's registered with one code and the code printed by serialport is different.
How can I change one of them?

mfalkvidd

PAC is one time use and can not be changed manually.

The current PAC can be displayed on the info page for the device on backend.sigfox.com.

Has the existing contract expired? You can buy a new subscription on buy.sigfox.com.

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