Connection Arduino MKR Vidor 4000

[Conces]

Hi guys,

I installed the IDE, did everything what's in the guide https://www.arduino.cc/en/Guide/MKRVidor4000.
There is written the part "These drivers will be installed automatically when adding the core", but in my situation it didnt happen. I can't connect my arduino to pc and i can't use it. Do you have any idea, what's going on? How can i fix this?

Thanks

[pert]

Please provide a more detailed description of the problem. "I can't connect my arduino to pc" is too vague.

[Conces]

Of course. When I connected it, the LED is on, everyhing seems fine, but the kit is invisible for my pc.

[Limba]

If it's new then maybe it's with old firmware.
Recommend to double press reset that it will go to boot loader mode. (I think I had some problems with firmware what come with it)