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Topic: Installation Port Problems (Read 90 times) previous topic - next topic


Hello. I recently downloaded Arduino for a project that I had to do. The project involves making a robotic car and controlling it with the help of Arduino. I installed the program, however I was unable to find the correct port in the program. The screenshots I have provided will elucidate the issues. The port option is grayed out on the Arduino program, and the port itself seems to not be working, as indicated by the device manager. Any advice would be appreciated. Thanks.


You could give this a try:
I don't remember those Windows magic troubleshooting wizards ever doing me any good, but there's a first time for everything.


It most certainly is a driver related issue.
Some of the more common fixes and causes below.


Code 10 is generic but usually indicates a driver issue.
Reasons for drivers not working can be numerous.

1. User does not have the correct permissions and or priveledges to install a driver.

2. Antivirus or similar software can prevent system changes.

3. Firewall issues where driver and or associated software is not being allowed to update properly.

4. Virus or other malware present in system.

5. Trying to install a 64 bit driver on a 32 bit system (and occasionally the other way around).

6. Previous drivers were not removed properly or cleaned up causing older or wrong drivers to assert themselves.

7. Same as (6) but more specifically the main software to use the device in this case the IDE.

8. A faulty KB update was installed on a windows OS. (couple of win 10 KB's cause issues with USB devices)

Those are the ones that quickly come to mind and I am sure others could add to the list of reasons.
If you can rule some of those out yourself and come back to any you may have a particular issue with that would be helpful in narrowing down the cause.


It may not be the answer you were looking for but its the one I am giving based on either experience, educated guess, google or the fact that you gave nothing to go with in the first place so I used my wonky crystal ball.

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