adafruit motor stepper servo shield

hello all,

I recently bought the motor stepper servo, (28-june) I am really disappointed as I didn't receive all the parts, missing 2 capacitors the 3 mP and 1 3wires connector.

I sent an email to arduino and ....

no answer yet.

Does someone had this kind of trouble and how arduino is reacting?

thanks for answer,

First off - where did you purchase the shield (post the link)?

Regardless, the vendor is who you should be contacting; if email doesn't work, try calling them on the phone (if possible).

thx for your answer,

I bought it at arduino store directly, but the package has been sent from spain, not from italy, and no phone accessible. so I am feeling that I won't get the missing part reason why I post on this forum to see if I am the only or if this is current with arduino.

Can you post a link to the store?

http://store.arduino.cc/eu/index.php

It might be worth posting this on the 'Website and Forum' forum - http://arduino.cc/forum/index.php/board,24.0.html. The owners tend to read posts there. Hopefully, they'll pick it up and investigate.

I must thank arduino, they just sent me a mail confirming they are sending me a new complete set,

Good post-sales support, I really appreciate.