TomGeorge:
Hi,True, but the OP has all this information already with invoices and returned goods, and damaged goods claims.Tom....
this is not entirely correct.
with returned goods showing damage.
you do not know if it was damaged by :
the driver picking it up
the person unloading the truck
the handlers in the warehose
the handler loading the first transfer vehicle
the drive between depots
the unloading at the first depot
the handling in the warehouse
the loading onto the second transfer truck
the ride in the second transfer truck
the unloading at the final warehouse
moving in the warehouse
loading onto the delivery vehicle
inside of the delivery vehicle
by the driver at the customer destination.
Can you say, without any reservation that the unloading at the first terminal did either 100% or 0% of the breakage ?
if the results were that there was breakage at every point, then the problem is the packaging.
if the results show that 100% of the breakage was at the first transfer, then you go to the company for corrective measures.
I agree that if you find 90% of damage is to 3 people, you have to wonder if they are making false claims.
Now, I will ask the group a question.
pro-mini
vibration sensors
GPS
impact sensor
battery
enclosure
what do you think it would cost to put that together ?