dave-in-nj:
this is not entirely correct.
with returned goods showing damage.
you do not know if it was damaged by :inside of the delivery vehicle
by the driver at the customer destination.
Can you say, without any reservation that the unloading at the first terminal did either 100% or 0% of the breakage ?
if the results were that there was breakage at every point, then the problem is the packaging.
if the results show that 100% of the breakage was at the first transfer, then you go to the company for corrective measures.
I agree that if you find 90% of damage is to 3 people, you have to wonder if they are making false claims.
But you could get a possible paper trail from manufacturer to customer.
Any overlay of routes would have to be suspicious.
For example if this was here in Australia.
Parcel originates in Victoria, and I find my East Coast customers are returning damaged goods, but my West Coast don't.
What does it tell you.
The company is capable of carrying my parcels, but somewhere on the East Coast route there is something wrong.
If I further find the majority of problems is mid East Coast, then it narrows it down even further.
And that would just be from using the damaged goods return forms.
You then ask the carrier to "Please Explain" how he can deliver safely to one area but not another?
With respect to the list of parts, I wouldn't quote, I'd phone my friendly Chinese Manufacturer and let him under quote the rest of us.
The GPS in a container would have Rx problems, but an RTC and logging would be good.
If you put it in every parcel, you would have to offer a return fee to get it back.
I calibrate humidity and temp logging devices about 25mm diameter and 40mm long, they can be as low as $30 to $40.
But it would be interesting to see what price a simple unit with accel ,rtc , mem card, battery would cost assembled.
jago2:
No offence, but I came here to ask about the technical side.
Sorry but this happens in forums, open minds to different ways to solve problems.
Tom... 