App Dashboard not updating

Hi, I created a simple project reading temp and humidity, on pc the dashboad created updates but on the app it shows the dashboard created but only example data. Any ideas how to troubleshoot?

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@hannesviljoen Follow the steps at https://docs.arduino.cc/cloud/iot-cloud/tutorials/iot-cloud-getting-started to create working projects.

Yes did all the steps still not updating. How do I troubleshoot?

Make sure your variables have the correct setting and are updating. Check this via the Web Editor's serial monitor. Secondly, make sure your dashboard widgets are properly linked to the variables. If all these are okay, trying clearing your browser's cache and try running it again. Lastly, you can try using Arduino IoT Clout Remote app

Thanks but the dashboard has been updating from the start, it is the app that does not update? Any ideas how to troubleshoot that? I have tried re-installing without success.

I have found, through careful trials, that you need to call the "ArduinoCloud.update()" method at least every 5 seconds. Longer delays between subsequent calls result in no updates on the dashboard even while is there is data accumulating in the .CSV files in the IoT Cloud. That might be bug in the Class method.

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Are you using "Arduino IoT Cloud Remote" app https://play.google.com/store/apps/details?id=cc.arduino.cloudiot&hl=en&gl=US ?

Hi
Am having the same issue...done everything to set up device and things several times...the serial monitor shows the correct output, but the web or mobile dashboard does not update...it shows 0 only

Take a look at https://create.arduino.cc/projecthub/amalbanyus/create-a-dashboard-with-the-arduino-iot-cloud-1a897b

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