Arduino 2.3.0 can't open the app on WIN11

[hello92]

I can't seem to open the app. I'm at Win 11 with 64 op system. I have reinstalled this over 4 times, and it says "This app can't run on your PC". I downloaded the file for Win 10 and newer, 64 bits. Can't seem to know what the problem is.... Help, anyone? Need it for our research. I tried running it on administrator... still the same outcome.

[ptillisch]

Hi @hello92. I'm going to ask you to post some additional information that might help us to identify the problem.

---

This procedure is not intended to solve the problem. The purpose is to gather more information.

---

Please do this:

1. Close all Arduino IDE windows if the IDE is already running.
2. Start Windows "File Explorer".
3. Open the Arduino IDE installation folder.
   ⓘ The default installation location is at one of the following paths:

   • C:\Program Files\Arduino IDE
     

   • C:\Users\<username>\AppData\Local\Programs\Arduino IDE
     

     (where <username> is your Windows username)
     If looking for it with your file manager or command line, note that the AppData folder is hidden by default. On Windows "File Explorer", you can make it visible by opening the "View" menu, then checking the box next to "☐ Hidden items".
4. In the folder listing of the Arduino IDE installation folder, hold the Shift key while clicking the right hand button on the mouse.
5. From the context menu, click "Open PowerShell window here".
   Windows PowerShell will now open with the current directory set to the Arduino IDE installation folder.
6. Type the following command:

   & ".\Arduino IDE"
   

7. Press the Enter key.
   Debug output should now be printed to the PowerShell window as Arduino IDE starts.
8. Wait until you are sure the IDE startup has failed.
9. Switch back to the PowerShell window if the Arduino IDE window or other dialog took the focus.
10. Press the Ctrl+Shift+A keyboard shortcut.
    This will select all the text in the PowerShell window.
11. Press the Ctrl+C keyboard shortcut.
    This will copy the contents of the PowerShell window to the clipboard.
12. Open a forum reply here by clicking the "Reply" button.
13. Click the <CODE/> icon on the post composer toolbar.
    This will add the forum's code block markup (```) to your reply to make sure the error messages are correctly formatted.
    
14. Press the Ctrl+V keyboard shortcut.
    This will paste the output into the code block.
15. Move the cursor outside of the code block markup before you add any additional text to your reply.
16. Click the "Reply" button to post the output.

---

Please let me know if you have any questions or problems while following those instructions.

[hello92]

I was until the instruction number 6. Whenever I enter ".\Arduino IDE" it gives me this:

.\Arduino : The term '.\Arduino' is not recognized as the
name of a cmdlet, function, script file, or operable
program. Check the spelling of the name, or if a path was
included, verify that the path is correct and try again.
At line:1 char:1
(+) .\Arduino IDE
(+ ~~~~~~~~)
+ CategoryInfo : ObjectNotFound: (.\Arduino:Str
ing) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException

Note:
Don't mind the parenthesis on
(+) .\Arduino IDE
(+ ~~~~~~~~)

[ptillisch]

Hi @hello92.

@hello92

Whenever I enter ".\Arduino IDE" it gives me this:

That is because you omitted the mandatory & from the command. Please try it again, this time making sure to must write the command exactly as it is in the instructions.

[hello92]

Hey. I'll write the actions I am currently doing.

File explorer\This PC\C:\Users<username>\AppData\Local\Programs\Arduino IDE

Shift+R-Click\Open PowerShell Window here

Now I have opened Windows Powershell with "PS C:\Users<username>\AppData\Local\Programs\Arduino IDE>" written down already.
Typed down ".\Arduino IDE". Entered it, and still the same outcome.

Idk what else I'm missing... What do you mean by "the mandatory & from the command"? Sorry to be a bother.

[ptillisch]

The command must look like this:

@ptillisch

& ".\Arduino IDE"

The command you are writing is like this:

".\Arduino IDE"

Do you see the difference?

[hello92]

Ah, I see! Alright. Hold on, let me do the rest oof the instructions.

[hello92]

PS C:\Users\Donnabella Dignos\AppData\Local\Programs\Arduino IDE> & ".\Arduino IDE"
PS C:\Users\Donnabella Dignos\AppData\Local\Programs\Arduino IDE>
Arduino IDE 2.3.0
Checking for frontend application configuration customizations. Module path: C:\Users\Donnabella Dignos\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Users\Donnabella Dignos\AppData\Local\Programs\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.0" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.35.2" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-02-07T14:04:32.754Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.0","cliVersion":"0.35.2","buildDate":"2024-02-07T14:04:32.754Z"}
Starting backend process. PID: 14612
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/Donnabella%20Dignos/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2024-02-10T02:26:54.549Z root INFO Backend Object.initialize: 7.9 ms [Finished 0.509 s after backend start]
2024-02-10T02:26:54.551Z root INFO Backend Object.configure: 6.8 ms [Finished 0.509 s after backend start]
2024-02-10T02:26:54.552Z root INFO Backend a.onStart: 4.0 ms [Finished 0.509 s after backend start]
2024-02-10T02:26:54.553Z root INFO Backend a.configure: 0.5 ms [Finished 0.532 s after backend start]
2024-02-10T02:26:54.554Z root INFO Backend d.onStart: 0.4 ms [Finished 0.532 s after backend start]
2024-02-10T02:26:54.555Z root INFO Backend d.configure: 0.1 ms [Finished 0.532 s after backend start]
2024-02-10T02:26:54.556Z root INFO Backend d.initialize: 23.2 ms [Finished 0.532 s after backend start]
2024-02-10T02:26:54.556Z root INFO Backend c.onStart: 0.5 ms [Finished 0.532 s after backend start]
2024-02-10T02:26:54.556Z root INFO Backend s.configure: 3.9 ms [Finished 0.537 s after backend start]
2024-02-10T02:26:54.557Z config INFO >>> Initializing CLI configuration...
2024-02-10T02:26:54.558Z root INFO Backend c.initialize: 1.3 ms [Finished 0.537 s after backend start]
2024-02-10T02:26:54.558Z root INFO Backend R.onStart: 1.1 ms [Finished 0.538 s after backend start]
2024-02-10T02:26:54.558Z config INFO Loading CLI configuration from c:\Users\Donnabella Dignos\.arduinoIDE\arduino-cli.yaml...
2024-02-10T02:26:54.559Z daemon INFO Starting daemon from C:\Users\Donnabella Dignos\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2024-02-10T02:26:54.559Z root INFO Backend s.initialize: 0.3 ms [Finished 0.539 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend w.onStart: 1.0 ms [Finished 0.539 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend r.configure: 1.6 ms [Finished 0.539 s after backend start]
2024-02-10T02:26:54.559Z discovery-log INFO start
2024-02-10T02:26:54.559Z discovery-log INFO start new deferred
2024-02-10T02:26:54.559Z root INFO Backend d.initialize: 0.4 ms [Finished 0.540 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend y.onStart: 1.8 ms [Finished 0.541 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend r.configure: 1.4 ms [Finished 0.541 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend s.onStart: 0.4 ms [Finished 0.542 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend h.configure: 0.3 ms [Finished 0.542 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend a.configure: 0.1 ms [Finished 0.543 s after backend start]
2024-02-10T02:26:54.559Z root INFO Backend l.configure: 0.1 ms [Finished 0.543 s after backend start]
2024-02-10T02:26:54.561Z root INFO Theia app listening on http://127.0.0.1:61359.
2024-02-10T02:26:54.561Z root INFO Finished starting backend application: 2.3 ms [Finished 0.545 s after backend start]
2024-02-10T02:26:54.576Z root WARN The local plugin referenced by local-dir:/c%3A/Users/Donnabella%20Dignos/.arduinoIDE/plugins does not exist.
2024-02-10T02:26:54.576Z root WARN The local plugin referenced by local-dir:/c%3A/Users/Donnabella%20Dignos/.arduinoIDE/extensions does not exist.
2024-02-10T02:26:54.576Z root WARN The local plugin referenced by local-dir:C:\Users\Donnabella Dignos\.arduinoIDE\plugins does not exist.
2024-02-10T02:26:54.589Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\Donnabella Dignos\\OneDrive\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2024-02-10T02:26:54.589Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2024-02-10T02:26:54.589Z config INFO Loaded the CLI configuration.
2024-02-10T02:26:54.658Z root INFO Resolve plugins list: 100.0 ms [Finished 0.641 s after backend start]
2024-02-10T02:26:54.844Z daemon INFO time="2024-02-10T10:26:54+08:00" level=info msg="Using config file: c:\\Users\\Donnabella Dignos\\.arduinoIDE\\arduino-cli.yaml"
time="2024-02-10T10:26:54+08:00" level=info msg="arduino-cli.exe version 0.35.2"
time="2024-02-10T10:26:54+08:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:61360
{"IP":"127.0.0.1","Port":"61360"}
2024-02-10T02:26:54.844Z daemon INFO Daemon is running.
2024-02-10T02:26:55.249Z daemon INFO time="2024-02-10T10:26:55+08:00" level=info msg="Checking signature" index="C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\package_index.json" signatureFile="C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\package_index.json.sig" trusted=true
time="2024-02-10T10:26:55+08:00" level=info msg="Loading hardware from: C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\packages"
time="2024-02-10T10:26:55+08:00" level=info msg="Loading package builtin from: C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\packages\\builtin"
time="2024-02-10T10:26:55+08:00" level=info msg="Checking existence of 'tools' path: C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-02-10T10:26:55+08:00" level=info msg="Loading tools from dir: C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-02-10T10:26:55+08:00" level=info msg="Loaded tool" tool="builtin:ctags@5.8-arduino11"
time="2024-02-10T10:26:55+08:00" level=info msg="Loaded tool" tool="builtin:dfu-discovery@0.1.2"
time="2024-02-10T10:26:55+08:00" level=info msg="Loaded tool" tool="builtin:mdns-discovery@1.0.9"
time="2024-02-10T10:26:55+08:00" level=info msg="Loaded tool" tool="builtin:serial-discovery@1.4.0"
time="2024-02-10T10:26:55+08:00" level=info msg="Loaded tool" tool="builtin:serial-monitor@0.13.0"
time="2024-02-10T10:26:55+08:00" level=info msg="Loading libraries index file" index="C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\library_index.json"
2024-02-10T02:26:55.744Z daemon INFO time="2024-02-10T10:26:55+08:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Donnabella Dignos\\AppData\\Local\\Arduino15\\libraries" location=ide
time="2024-02-10T10:26:55+08:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Donnabella Dignos\\OneDrive\\Documents\\Arduino\\libraries" location=user
2024-02-10T02:26:56.169Z root INFO Deploy plugins list: 100.0 ms [Finished 2.153 s after backend start]
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2024-02-10T02:26:57.285Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 267.2 ms [Finished 2.551 s after frontend start]
2024-02-10T02:26:57.285Z root WARN A command editor.action.toggleStickyScroll is already registered.

[ptillisch]

Did the "This app can't run on your PC" error occur this time? Everything looks fine in those logs.

[hello92]

It opens, but it just loads forever.

[uod-james]

I just added some info to " Arduino IDE 2.3.0. does not start on Windows 10 that might help wuth this

[georgettacz]

Hello,

Just to let you all know, the powershell guide and ** & ".\Arduino IDE" ** command worked for me, on Jul 06 2024. Now I can just click the the desktop icon and it just pops up quickly as I am used to it on different PCs of mine.

However I would like to say that once I ran the powershell, arduino ide asked me to allow for private as well as public connection for some arduinocore.exe file. So it all seems to me like the reason why it was not opening, was the firewall restriction. BUT the firewall question window did not pop up as usual and thats why the loading screen acted like it was frozen or stuck anyway. Now everything is working. THANK YOU!!