Arduino Cloud Historical Data Download Issue

I am trying to use the feature to download the historical data for all variable from one of my dashboards. I've verified that variables are selected and the correct widget. I receive the email notification saying the data is ready for download, but I do not get a link. Is this an issue others are experiencing (searching the forum did not come up with a similar issue) - or can someone set me straight on what I am doing wrong?

Thank you,