Arduino Due Issue

Hello fellow Arduino fans!

I have been using an Arduino Due for several months now, and up until a few weeks ago it was working great. Since that time I have taken a break from that project and moved on to others. I am returning to the project and am encountering a new issue.

When I plug the Due into the computer that I've been using with the programming port, the com port is not recognized in the IDE or the device manager. However, the native USB port is. Normally this would not be an issue, but I do need the serial window for process flow and/or debugging.

So far, I have tried the following, with no success:
-unplugging and replugging the device
-trying other USB ports on the same laptop (they work with other devices like a thumbdrive and a mouse)
-trying other USB cables (the original cable works to connect my phone so I don't think its the issue)
-tried other laptops that also have functional USB ports
-uninstalling and reinstalling the IDE ( i use version 1.8.5)
-restarting computer

I have also tried other troubleshooting methods I have found in the stickies, the port just will not show up. I did connect another Arduino to the laptop I normally use and it does work properly.

Any suggestions guys?

Thanks in advance!