arduino duo windows XP IDE 1.6.5 is not working

hi,
i'm using arduino duo windows XP IDE 1.6.5 and the board is not working properly
i installed the driver and checked to see in the device manager that the board is identified, i used the port that i found in the device manager and set it in the IDE software, i keep getting an error say that the board is unidentified and it recomand me to pres the reset button after upload.

what to do?

thanks.