Hello,
I have been working on a project where i transmit a measurement every X second to dashboard
Yesterday when i uploaded my code it worked well and data was sent as expected but today when i powered on the device nothing worked.
In my serial monitor it says "Connected to Arduino IoT Cloud so i am sure that it connects
What weirds me out is that the Id Arduino shows and the ID that is mentioned under the "Associated Device" is different from each other. Like they have refreshed my ID which i cannot understand because what's the point of playing around with this if you cannot have it running stable.
The whole process of playing with this have been a HUGE struggle. MQTT not being able to connect, extremely hard to debug what is correctly set up or not, if variables are defined correctly or not. Then WiFi didn't work, it didn't wanna connect to Arduino IoT
Just a HORRIBLE experince. My network at home is solid but when trying out something new it just sucks having to experince that the Arduino Servers seems to be overloaded/down
The device has been powered down for rougly 18 hours or so
Anyone have any idea why this is being such a struggle? Specially why my ID just changed out of nowhere..
Hello @decee1, yesterday we had a temporary issue on our backend that may have caused the problem you mentioned. Can you try now? Do you still see issues?
If I understand correctly, the ID mentioned in the serial monitor is the Thing ID, not the Device ID. You can find the Thing ID under the "Metadata" tab of your thing.
What would be really helpful, was if there was an 'IOT Cloud Status' indicator, would this be possible to do? I have been caught out a few times, including today and yesterday thinking there was an error with my code. My Thing (ESP8266) indicates that it is 'Connected to Arduino IoT Cloud' but doesn't update the dashboard, for sometimes up to half an hour. It would really help if you could have a service status indicator somewhere, it would save a lot of time thinking we have our programming wrong, or there's a fault with our network, thanks.
It seems like not only yesterday was the issue. I've had issues with this for many days.
I really agree with @gavvyboy that there should be a way of getting a proper IOT Cloud Status because it is SO hard to troubleshoot the IOT cloud system already so by having a proper indication of the status would make troubleshooting way easier
I am unsure if nmap -p 8883 mqtts-sa.iot.arduino.cc would be sufficient way of figuring out if the server is running but it would be a good start point to have some way of troubleshooting it.
I really hope in the future that the Arduino Cloud gets improved to the point where troubleshooting is much easier. It is really hard to figure out. For example if your variable does not exist on the Arduino a warning could be nice or if it could not receive the variable data if you have configured something wrong in the pooling config could also be nice.
A status message when Arduino IoT pushes from the Arduino would also be great
Just wondering if anyone is having issues with logging into the cloud, everything is extremely slow, or not operating at all. I have a subscription renewal in a couple of days time and it is set to auto renew, so I doubt if this is the issue.
We really need a cloud status issue on the iotcloud home page...
I'm also having issues with trying to create a dashboard. I can arrange the widgets and get them communicating with the Arduino, but when I say "Done", the Last Sync time stays frozen and the dashboard is never saved. If I change tabs and go back, the dashboard is as it was before. I'm going round in circles - it's so frustrating!
Well, I'm glad it's not just me, that's why we desperately need a Cloud status indicator.
I've also had similar issues to you a couple of days ago, the dashboards were not saving themselves. Also being asked repeatedly to sign in and having to request access to my own dashboards. All very weird, let's hope they sort this out soon
I doubt you are doing anything wrong, before now I have had similar messages, which would be there one day and not the next, including that I had no valid subscription, which is not true.
Let's hope this issue gets noticed