Arduino Mega 2560 R3

Hello good mornig for everyone.
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I have an Arduino Mega 2560 R3 and I'm having trouble loading basic programs like Arduino "Blink". I have tried changing the connection port, but no success yet. Any suggestions to solve this problem?

I'm a beginner, thank you very much.

Yes, I did the test with several different cables, and also with another arduino and the other arduino worked correctly with the same cable.

thank you.

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