Arduino MEGA2560 driver problem

I have a problem to install the driver for the Arduino MEGA2560. I just bought it new from a store.
OS: Windows VISTA Home Premium 32bit

The system doesn't want to install it. Here the error:

windows d found the driver software for your device but encountered an error while attempting to install it
Arduino Mega 2560
The system cannot find the file specified.

It is a kind of hilarious because it said it found the driver but then at the end it said 'The system cannot find the file specified'
It looks to me that Ive a privilege problem with the system.
I tried to install the software with administration rights, but nothing. On my other boot OS LInux (Ubuntu 14.04 32bit) and it works fine.

Same problem...

New MEGA2560 board, and I 'd like to us it with a Win7 Prof 64bit.
My computer realised the board as "Other device USB2.0-Serial" in the Device Manager. And that's all... :frowning:
(With many-many Duemilanove boards the computer works properly.)

I tried to refresh the driver by manually and automatically but it failed.

Please help me/us...
Thank you

I spend several hours and finally got it working.

Please check this file: setupapi.log located in *C:\WINDOWS*
Look for Add Service: Binary "C:\WINDOWS\system32\DRIVERS\usbser.sys" for service "usbser" is not present.
Now if this appears into the log file this means your Mega driver cannot install usbser.sys and terminates this installation and the Mega will be shown as USB Device in the device manager.

Here is the solution that worked for me on a XP system

  • Find usbser.sys (CD,CAB file or other system), I found it in SP3.
  • Copy this file into c:\WINDOWS\system32\DRIVERS\
  • Install the Arduino Mega driver again.
  • Reboot and start programming!

Solved

Alex

It's probably an unsigned driver problem