arduino micro -unable to upload sketch

please help
i'm not able to upload sketch to arduino micro. getting error as below
Arduino: 1.8.12 (Windows 10), Board: "Arduino Micro"

PORTS {COM3, } / {COM3, } => {}
Uploading using selected port: COM3
C:\Program Files (x86)\Arduino\hardware\tools\avr/bin/avrdude -CC:\Program Files (x86)\Arduino\hardware\tools\avr/etc/avrdude.conf -v -patmega32u4 -cavr109 -PCOM3 -b57600 -D -Uflash:w:C:\Users\calvin\AppData\Local\Temp\arduino_build_857153/HackberryMk2v1.0.ino.hex:i

avrdude: Version 6.3-20190619
Copyright (c) 2000-2005 Brian Dean, http://www.bdmicro.com/
Copyright (c) 2007-2014 Joerg Wunsch

System wide configuration file is "C:\Program Files (x86)\Arduino\hardware\tools\avr/etc/avrdude.conf"

Using Port : COM3
Using Programmer : avr109
Overriding Baud Rate : 57600
AVR Part : ATmega32U4
Chip Erase delay : 9000 us
PAGEL : PD7
BS2 : PA0
RESET disposition : dedicated
RETRY pulse : SCK
serial program mode : yes
parallel program mode : yes
Timeout : 200
StabDelay : 100
CmdexeDelay : 25
SyncLoops : 32
ByteDelay : 0
PollIndex : 3
PollValue : 0x53
Memory Detail :

Block Poll Page Polled
Memory Type Mode Delay Size Indx Paged Size Size #Pages MinW MaxW ReadBack


eeprom 65 20 4 0 no 1024 4 0 9000 9000 0x00 0x00
flash 65 6 128 0 yes 32768 128 256 4500 4500 0x00 0x00
lfuse 0 0 0 0 no 1 0 0 9000 9000 0x00 0x00
hfuse 0 0 0 0 no 1 0 0 9000 9000 0x00 0x00
efuse 0 0 0 0 no 1 0 0 9000 9000 0x00 0x00
lock 0 0 0 0 no 1 0 0 9000 9000 0x00 0x00
calibration 0 0 0 0 no 1 0 0 0 0 0x00 0x00
signature 0 0 0 0 no 3 0 0 0 0 0x00 0x00

Programmer Type : butterfly
Description : Atmel AppNote AVR109 Boot Loader

Connecting to programmer: .avrdude: butterfly_recv(): programmer is not responding

avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
Found programmer: Id = "F"; type = @
Software Version = �.u; Hardware Version = �.
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: error: buffered memory access not supported. Maybe it isn't
a butterfly/AVR109 but a AVR910 device?
avrdude: initialization failed, rc=-1
Double check connections and try again, or use -F to override
this check.

avrdude: butterfly_recv(): programmer is not responding
avrdude: error: programmer did not respond to command: leave prog mode
avrdude: butterfly_recv(): programmer is not responding
avrdude: error: programmer did not respond to command: exit bootloader

avrdude done. Thank you.

the selected serial port
does not exist or your board is not connected

PORTS {COM3, } / {COM3, } => {}
Uploading using selected port: COM3

That doesn't look right, but OK

When you see the first line, press and release the reset. Another trick might be to double tap the reset button just before the IDE reports the memory usage.

Futher checks that you can do in Windows device manager:

Go to the ports section, you will find the Micro there as Something like ComX (Arduino Micro). What is X?
Press and elease the reset button, ComX (Arduino Micro) will disappear and be replaced by ComY (Arduino Micro Boot loader); does that happen?