I am getting started using the Opla IoT kit. After browsing the forums for a few hours and trying everything I've found, I'm still hitting a wall.
Initially, I tried connection via Arduino Cloud. My device is plugged in and the power light is solid green. When I try to "Setup Device", the device is detected and the cloud successfully checks the firmware. It moves on to updating the firmware and this is where it gets stuck every time. It makes the disconnect/reconnect noise which I believe is normal. It tried to update for 2-3 minutes and then says " We were not able to update the firmware
Something went wrong!
Please try to:
- Restart the Create Agent on the computer.
- Reconnect the device to the computer and make sure the power LED lights up.".
Here is a list of things I have already tried with no success:
- Restarting Arduino Cloud Agent
- Reinstalling Arduino Cloud Agent
- Manually doing a firmware update through Arduino IDE (detects board and begins, but fails during install)
- Reverting Arduino SAMD Board Manager to 1.8.9 and retrying firmware update
- Switching USB ports
- Switching USB cables
The strangest thing is that I can upload sketches fine, but I need to be able to access my board through Arduino Cloud.
Any advice is greatly appreciated.