"Arduino Nano RP2040 Connect" cant connect to the cloud --> "We could not find any Arduino device"

Development Tools Cloud IoT
1

In the Arduino Cloud I:

  1. go to devices
  2. press " + Device"
  3. press "Arduino board"
  4. then it connects
  5. then I press "Configure"
  6. then I give It a name
  7. Then it says "make your device IoT ready..."
  8. then the error message comes: "We could not find any Arduino device"
    image
    image665×633 26.9 KB

I already tried:

  1. using diffrent browser
  2. using diffrent cable
  3. using diffrent USB-port
  4. disabling all other usb configuring software
  5. following this guide https://docs.arduino.cc/software/ide-v1/tutorials/getting-started/cores/arduino-mbed_nano

Can someone please help me?

2

Post a picture of your board, front and back

3

IMG_20250415_065808
IMG_20250415_0658081920×2560 135 KB

IMG_20250415_065825
IMG_20250415_0658251920×2560 167 KB

4

Hi, Try installing Arduino CLI.
it has helped me to solve this exact problem with a nano RP2040 connect board
Hope this help

5

I have the CLI installed, it unfortuatly still dont work (in the cloud)

6

Hello @toedlichesauge,

Did you install the Arduino Cloud Agent?
Here is the link to install it.

Thanks,

Stefano

7

Yes, it is also visible in the dockbar

8

Hi Again,
Have you tried if your system can see your board using arduino IDE instead of cloud/agent.
if yes, the problem is probaly communication or ports, are you behid some firewall?
( for info some antivirus also block automatic installation of some elements of arduino agent.)
if you cant see the board at all or it's not detected try another system if possible.
has this board been recognised anytime?
hope this could help

9

thanks, it actuelly was detected by the IDE, but then I noticed that the ide is also not working correct (error 1). So with the help of AI and you the problem is finally fixed.
in bash:

  1. cd /etc/udev/rules.d/
  2. sudo nano 99-arduino.rules
  3. SUBSYSTEMS=="usb", ATTRS{idVendor}=="2341", ATTRS{idProduct}=="025e", MODE="0666", GROUP="dialout"
    SUBSYSTEMS=="usb", ATTRS{idVendor}=="2e8a", ATTRS{idProduct}=="0003", MODE="0666", GROUP="dialout"
  4. ctrl + o to save, and ctrl + x to exit
  5. sudo udevadm control --reload-rules
    sudo udevadm trigger
  6. sudo usermod -a -G dialout $USER
  7. restart