Arduino Uno - IDE works, Arduino plugin does not

Software Web Editor
1

I recently started using the Arduino Web Editor. Initially I tried the free version, the sample code I played with connected fine to my Uno through the web
plugin. I was able to upload sever projects through the web editor successfully and the Uno worked fine.

I liked the web editor and so I purchased a month subscription. I went back to my editor to upload a sketch however it seems cannot detect my board. I can unplug and plug the board in and window does detect the board whoever the plugin seems to have lost it. I cleared my cache. I tried different usb ports. I tried uninstalling the plugin. I tried different web browsers. I tried rebooting many times. I tried the device manager on the Arduino website and it cannot auto-detect the board. Here is the debug code on the plugin that keeps repeating:

list
{ "Ports": [], "Network": true }
{ "Ports": [ { "Name": "COM8", "SerialNumber": "5583833393235191A1E2", "DeviceClass": "", "IsOpen": false, "IsPrimary": false, "Baud": 0, "BufferAlgorithm": "", "Ver": "1.1.251", "NetworkPort": false, "VendorID": "0x2341", "ProductID": "0x0043" } ], "Network": false }
list
{ "Ports": [], "Network": true }
{ "Ports": [ { "Name": "COM8", "SerialNumber": "5583833393235191A1E2", "DeviceClass": "", "IsOpen": false, "IsPrimary": false, "Baud": 0, "BufferAlgorithm": "", "Ver": "1.1.251", "NetworkPort": false, "VendorID": "0x2341", "ProductID": "0x0043" } ], "Network": false }

If I launch Arduino IDE, the Uno is picked up just fine and I can upload local sketches no problem. I've tried on two different computers and they both reflect the same thing--the IDE works fine however the plugin does not. Does anyone know why the plugin would suddenly stop detecting my board after I decide to subscribe to "maker" version?

2

You may want to use this form
That will escalate the issue for you.

Bob.

3

Hello, the fact that the agent is responding in the debug list means that the connection is working.

Can I ask whether there are errors in the javascript console? Here's a link on how to open it: How do you launch the JavaScript debugger in Google Chrome? - Stack Overflow

4

On a single attempt here are the errors listed:

vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8992/info net::ERR_SSL_PROTOCOL_ERROR
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8993/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8995/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8994/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8998/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8999/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8996/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 GET https://localhost:8997/info net::ERR_CONNECTION_REFUSED
vendor.39a3c7788e1109275b13.js:17 Timeout reached and no Arduino Board boards found

5

Do you see a yellow bar saying "No Plugin connection"? It's a pretty weird behaviour, it shouldn't be linked at all with the change of plan.

6

I tried again and I don't see a yellow bar. I do see a warning in the browser console though:

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