arduino uno keyestudio model windows this device not recognized error

Hello, first of all, there may be mistakes because I translated this article from google translation. Sorry for this. My problem is that I connect the Arduino uno keyestudio model to the computer and a message comes that Windows this device not recognize. How can I fix it?

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1: Try another USB cable.
2: Did you install the drivers? -> Ks0001 keyestudio UNO R3 BOARD - Keyestudio Wiki

I'm trying now

I am not sure what you tried to post but as you can see it did not work