Arduino UNO R4 wifi Firmware Update Failure

Official Hardware UNO Family UNO R4 WiFi
7

Hi!

I am facing a similar problem where the cloud service fails at the "update firmware" step with my R4 wifi (for me this is actually a side-problem from the wire library not wanting to work on my desktop version with the R4, but that's another story). I followed the steps you detailed above. The logs follow below. Note that I'm using a Kubuntu, not Windows.

downloadtool windows-drivers latest arduino keep

downloadtool bossac 1.7.0 arduino keep

downloadtool arduino-fwuploader latest arduino keep

downloadtool rp2040tools latest arduino keep

{
  "DownloadStatus": "Error",
  "Msg": "Get \"\": unsupported protocol scheme \"\""
}

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/bossac/1.7.0"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/arduino-fwuploader/latest"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/rp2040tools/latest"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

close /dev/ttyACM0

{
  "Error": "We could not find the serial port /dev/ttyACM0 that you were trying to close."
}

close /dev/ttyACM1

{
  "Error": "We could not find the serial port /dev/ttyACM1 that you were trying to close."
}

downloadtool arduino-fwuploader latest arduino keep

downloadtool arduino-fwuploader latest arduino keep

downloadtool arduino-fwuploader latest arduino keep

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/arduino-fwuploader/latest"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

downloadtool arduino-fwuploader latest arduino keep

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/arduino-fwuploader/latest"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/arduino-fwuploader/latest"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Ensure that the files are executable"
}

{
  "DownloadStatus": "Pending",
  "Msg": "Updating map with location /home/hflavio/.arduino-create/arduino/arduino-fwuploader/latest"
}

{
  "DownloadStatus": "Success",
  "Msg": "Map Updated"
}

{
  "Cmd": "Serial",
  "ProgrammerStatus": "Starting"
}

{
  "Msg": "Flashing with command:/home/hflavio/.arduino-create/arduino/arduino-fwuploader/2.4.1/arduino-fwuploader firmware list -b arduino:renesas_uno:unor4wifi",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Board               FQBN                          Module     Version",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Arduino UNO R4 WiFi arduino:renesas_uno:unor4wifi ESP32-S3   0.1.0  ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Arduino UNO R4 WiFi arduino:renesas_uno:unor4wifi ESP32-S3   0.2.0  ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Arduino UNO R4 WiFi arduino:renesas_uno:unor4wifi ESP32-S3   0.2.1  ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Arduino UNO R4 WiFi arduino:renesas_uno:unor4wifi ESP32-S3   0.3.0  ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Arduino UNO R4 WiFi arduino:renesas_uno:unor4wifi ESP32-S3 ✔ 0.4.1  ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "",
  "ProgrammerStatus": "Busy"
}

{
  "Flash": "Ok",
  "ProgrammerStatus": "Done"
}

{
  "Cmd": "Serial",
  "ProgrammerStatus": "Starting"
}

{
  "Msg": "Flashing with command:/home/hflavio/.arduino-create/arduino/arduino-fwuploader/2.4.1/arduino-fwuploader firmware get-version -a /dev/ttyACM1 -b arduino:renesas_uno:unor4wifi",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Erase flash",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Done in 0.001 seconds",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Write 46588 bytes to flash (12 pages)",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\r[                              ] 0% (0/12 pages)\r[==                            ] 8% (1/12 pages)\r[=====                         ] 16% (2/12 pages)\r[=======                       ] 25% (3/12 pages)\r[==========                    ] 33% (4/12 pages)\r[============                  ] 41% (5/12 pages)\r[===============               ] 50% (6/12 pages)\r[=================             ] 58% (7/12 pages)\r[====================          ] 66% (8/12 pages)\r[======================        ] 75% (9/12 pages)\r[=========================     ] 83% (10/12 pages)\r[===========================   ] 91% (11/12 pages)\r[==============================] 100% (12/12 pages)",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Done in 2.982 seconds",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "FIRMWARE-VERSION: 0.2.1",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Firmware version installed: 0.2.1",
  "ProgrammerStatus": "Busy"
}

{
  "Flash": "Ok",
  "ProgrammerStatus": "Done"
}

{
  "Cmd": "Serial",
  "ProgrammerStatus": "Starting"
}

{
  "Msg": "Flashing with command:/home/hflavio/.arduino-create/arduino/arduino-fwuploader/2.4.1/arduino-fwuploader firmware flash -a /dev/ttyACM1 -b arduino:renesas_uno:unor4wifi -v --retries 5",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0000] arduino-fwuploader Version: 2.4.1 Commit: d945078 Date: 2023-08-31T07:42:57Z ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0000] Checking signature                            \u001b[36mindex\u001b[0m=/tmp/55770067919477794103023874271/index.json \u001b[36msignatureFile\u001b[0m=/tmp/55770067919477794103023874271/index.json.sig \u001b[36mtrusted\u001b[0m=true",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0000] Checking signature                            \u001b[36mindex\u001b[0m=/tmp/fwuploader/package_index.json \u001b[36msignatureFile\u001b[0m=/tmp/fwuploader/package_index.json.sig \u001b[36mtrusted\u001b[0m=true",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0000] Checking signature                            \u001b[36mindex\u001b[0m=/tmp/fwuploader/plugin_firmware_index.json \u001b[36msignatureFile\u001b[0m=/tmp/fwuploader/plugin_firmware_index.json.sig \u001b[36mtrusted\u001b[0m=true",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0001] Uploading firmware (try 1 of 5)              ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:44:58.362-04:00 level=INFO msg=upload_command_sketch",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:44:58.362-04:00 level=INFO msg=\"sending serial reset\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:44:58.865-04:00 level=INFO msg=\"uploading command sketch with bossac\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Erase flash",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Done in 0.001 seconds",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Write 46588 bytes to flash (12 pages)",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\r[                              ] 0% (0/12 pages)\r[==                            ] 8% (1/12 pages)\r[=====                         ] 16% (2/12 pages)\r[=======                       ] 25% (3/12 pages)\r[==========                    ] 33% (4/12 pages)\r[============                  ] 41% (5/12 pages)\r[===============               ] 50% (6/12 pages)\r[=================             ] 58% (7/12 pages)\r[====================          ] 66% (8/12 pages)\r[======================        ] 75% (9/12 pages)\r[=========================     ] 83% (10/12 pages)\r[===========================   ] 91% (11/12 pages)\r[==============================] 100% (12/12 pages)",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Done in 2.924 seconds",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Waiting to flash the binary...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:03.137-04:00 level=INFO msg=\"getting firmware version\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:03.155-04:00 level=INFO msg=\"firmware version is > 0.1.0 using sketch\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:03.157-04:00 level=INFO msg=\"check if serial port has changed\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] 🚀 A new version of espflash is available: v3.1.1",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Serial port: '/dev/ttyACM1'",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Connecting...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with extra delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with default delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with extra delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with default delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with extra delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with default delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "[2024-08-26T01:45:13Z INFO ] Unable to connect, retrying with extra delay...",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Error: espflash::connection_failed",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "  × Error while connecting to device",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "  ╰─▶ Failed to connect to the device",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "  help: Ensure that the device is connected and the reset and boot pins are",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "        not being held down",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Error: exit status 1",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[31mERRO\u001b[0m[0016] couldn't update firmware: exit status 3      ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0016] Waiting 1 second before retrying...          ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0017] Uploading firmware (try 2 of 5)              ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:14.949-04:00 level=INFO msg=upload_command_sketch",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:14.950-04:00 level=INFO msg=\"sending serial reset\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Error: reboot mode: upload commands sketch: setting DTR to OFF",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[31mERRO\u001b[0m[0017] couldn't update firmware: exit status 3      ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0017] Waiting 1 second before retrying...          ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0018] Uploading firmware (try 3 of 5)              ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:15.961-04:00 level=INFO msg=upload_command_sketch",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:15.961-04:00 level=INFO msg=\"sending serial reset\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Error: reboot mode: upload commands sketch: setting DTR to OFF",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[31mERRO\u001b[0m[0018] couldn't update firmware: exit status 3      ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0018] Waiting 1 second before retrying...          ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0019] Uploading firmware (try 4 of 5)              ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:16.968-04:00 level=INFO msg=upload_command_sketch",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:16.968-04:00 level=INFO msg=\"sending serial reset\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Error: reboot mode: upload commands sketch: setting DTR to OFF",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[31mERRO\u001b[0m[0019] couldn't update firmware: exit status 3      ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0019] Waiting 1 second before retrying...          ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[36mINFO\u001b[0m[0020] Uploading firmware (try 5 of 5)              ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:17.978-04:00 level=INFO msg=upload_command_sketch",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "time=2024-08-25T21:45:17.978-04:00 level=INFO msg=\"sending serial reset\"",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Error: reboot mode: upload commands sketch: setting DTR to OFF",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[31mERRO\u001b[0m[0020] couldn't update firmware: exit status 3      ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "\u001b[31mFATA\u001b[0m[0020] Operation failed. :-(                        ",
  "ProgrammerStatus": "Busy"
}

{
  "Msg": "Executing command: exit status 1",
  "ProgrammerStatus": "Error"
}