Arduino Wi-Fi shield occasionally not detected

Hello there,

There are 2 pins overhanging at the top, but the schematic doesn't mention them being needed. Pin 7 is the "handshake" pin, I have tried taking it out and re seating it several times with no luck. I also tried putting the wire between pin 7 and 3, which I saw on a forum can fix the issue, but it did not.

Thanks,
Matt