I tried downloading on a separate computer, and am running into the same loading screen error but it is being caused by something different, any ideas?
Arduino IDE 2.3.2
Checking for frontend application configuration customizations. Module path: C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.2" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.35.3" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-02-20T10:04:35.814Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.2","cliVersion":"0.35.3","buildDate":"2024-02-20T10:04:35.814Z"}
Starting backend process. PID: 17736
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/scg/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2024-07-15T22:36:02.391Z root INFO Backend Object.initialize: 3.9 ms [Finished 0.480 s after backend start]
2024-07-15T22:36:02.391Z root INFO Backend Object.configure: 3.2 ms [Finished 0.480 s after backend start]
2024-07-15T22:36:02.391Z root INFO Backend s.onStart: 1.5 ms [Finished 0.480 s after backend start]
2024-07-15T22:36:02.392Z root INFO Backend s.configure: 0.3 ms [Finished 0.501 s after backend start]
2024-07-15T22:36:02.392Z root INFO Backend d.onStart: 0.2 ms [Finished 0.501 s after backend start]
2024-07-15T22:36:02.393Z root INFO Backend d.configure: 0.1 ms [Finished 0.501 s after backend start]
2024-07-15T22:36:02.394Z root INFO Backend d.initialize: 21.2 ms [Finished 0.502 s after backend start]
2024-07-15T22:36:02.395Z root INFO Backend c.onStart: 0.2 ms [Finished 0.502 s after backend start]
2024-07-15T22:36:02.395Z root INFO Backend a.configure: 1.1 ms [Finished 0.503 s after backend start]
2024-07-15T22:36:02.397Z config INFO >>> Initializing CLI configuration...
2024-07-15T22:36:02.397Z root INFO Backend c.initialize: 0.5 ms [Finished 0.503 s after backend start]
2024-07-15T22:36:02.397Z root INFO Backend R.onStart: 0.6 ms [Finished 0.504 s after backend start]
2024-07-15T22:36:02.398Z config INFO Loading CLI configuration from c:\Users\scg\.arduinoIDE\arduino-cli.yaml...
2024-07-15T22:36:02.398Z daemon INFO Starting daemon from C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2024-07-15T22:36:02.398Z root INFO Backend a.initialize: 0.4 ms [Finished 0.505 s after backend start]
2024-07-15T22:36:02.398Z root INFO Backend w.onStart: 1.4 ms [Finished 0.506 s after backend start]
2024-07-15T22:36:02.398Z root INFO Backend r.configure: 2.2 ms [Finished 0.506 s after backend start]
2024-07-15T22:36:02.399Z discovery-log INFO start
2024-07-15T22:36:02.399Z discovery-log INFO start new deferred
2024-07-15T22:36:02.399Z root INFO Backend d.initialize: 0.5 ms [Finished 0.506 s after backend start]
2024-07-15T22:36:02.399Z root INFO Backend y.onStart: 2.3 ms [Finished 0.508 s after backend start]
2024-07-15T22:36:02.399Z root INFO Backend r.configure: 2.0 ms [Finished 0.508 s after backend start]
2024-07-15T22:36:02.399Z root INFO Backend a.onStart: 0.5 ms [Finished 0.510 s after backend start]
2024-07-15T22:36:02.399Z root INFO Backend h.configure: 0.4 ms [Finished 0.510 s after backend start]
2024-07-15T22:36:02.399Z root INFO Backend s.configure: 0.1 ms [Finished 0.510 s after backend start]
2024-07-15T22:36:02.399Z root INFO Backend l.configure: 0.1 ms [Finished 0.510 s after backend start]
2024-07-15T22:36:02.401Z root INFO Theia app listening on http://127.0.0.1:55747.
2024-07-15T22:36:02.401Z root INFO Finished starting backend application: 2.5 ms [Finished 0.512 s after backend start]
2024-07-15T22:36:02.408Z root WARN The local plugin referenced by local-dir:/c%3A/Users/scg/.arduinoIDE/plugins does not exist.
2024-07-15T22:36:02.408Z root WARN The local plugin referenced by local-dir:C:\Users\scg\.arduinoIDE\plugins does not exist.
2024-07-15T22:36:02.408Z root WARN The local plugin referenced by local-dir:/c%3A/Users/scg/.arduinoIDE/extensions does not exist.
2024-07-15T22:36:02.416Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\scg\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\scg\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\scg\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2024-07-15T22:36:02.416Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2024-07-15T22:36:02.416Z config INFO Loaded the CLI configuration.
2024-07-15T22:36:02.419Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/scg/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/scg/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2024-07-15T22:36:02.419Z config INFO Validating the CLI configuration...
2024-07-15T22:36:02.419Z config INFO The CLI config is valid.
2024-07-15T22:36:02.419Z config INFO <<< Initialized the CLI configuration.
2024-07-15T22:36:02.436Z root INFO Resolve plugins list: 38.4 ms [Finished 0.547 s after backend start]
2024-07-15T22:36:02.478Z daemon INFO time="2024-07-15T15:36:02-07:00" level=info msg="Using config file: c:\\Users\\scg\\.arduinoIDE\\arduino-cli.yaml"
time="2024-07-15T15:36:02-07:00" level=info msg="arduino-cli.exe version 0.35.3"
time="2024-07-15T15:36:02-07:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:55750
{"IP":"127.0.0.1","Port":"55750"}
2024-07-15T22:36:02.478Z daemon INFO Daemon is running.
2024-07-15T22:36:02.541Z daemon INFO time="2024-07-15T15:36:02-07:00" level=info msg="Updating libraries index"
time="2024-07-15T15:36:02-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-07-15T22:36:03.120Z root INFO Deploy plugins list: 38.4 ms [Finished 1.231 s after backend start]
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2024-07-15T22:36:03.933Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 122.4 ms [Finished 1.445 s after frontend start]
2024-07-15T22:36:03.933Z root WARN A command editor.action.toggleStickyScroll is already registered.
2024-07-15T22:36:24.270Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": read tcp 10.134.78.237:55753->104.18.10.21:443: wsarecv: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
2024-07-15T22:36:24.271Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\scg\AppData\Local\Arduino15\package_index.json: open C:\Users\scg\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
2024-07-15T22:36:24.272Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
2024-07-15T22:36:24.272Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
2024-07-15T22:36:24.272Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\scg\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-07-15T22:36:24.277Z root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\scg\AppData\Local\Arduino15\package_index.json: open C:\Users\scg\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\scg\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-07-15T22:36:24.278Z daemon INFO time="2024-07-15T15:36:24-07:00" level=info msg="Loading hardware from: C:\\Users\\scg\\AppData\\Local\\Arduino15\\packages"
time="2024-07-15T15:36:24-07:00" level=info msg="Loading libraries index file" index="C:\\Users\\scg\\AppData\\Local\\Arduino15\\library_index.json"
time="2024-07-15T15:36:24-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\scg\\AppData\\Local\\Arduino15\\libraries" location=ide
time="2024-07-15T15:36:24-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\scg\\Documents\\Arduino\\libraries" location=user
2024-07-15T22:36:24.278Z daemon INFO time="2024-07-15T15:36:24-07:00" level=info msg="Updating libraries index"
time="2024-07-15T15:36:24-07:00" level=info msg="Updating index" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2024-07-15T22:36:24.279Z daemon INFO time="2024-07-15T15:36:24-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2024-07-15T22:36:24.280Z root INFO core-client-provider [platform-index] Downloading index: package_index.tar.bz2
2024-07-15T22:36:24.281Z root INFO core-client-provider [library-index] Downloading index: library_index.tar.bz2
2024-07-15T22:36:24.282Z daemon INFO time="2024-07-15T15:36:24-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-07-15T22:36:43.521Z root ERROR Failed to update platform, library indexes. Error: 13 INTERNAL: Some indexes could not be updated.
at t.callErrorFromStatus (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:763461)
at Object.onReceiveStatus (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:791078)
at Object.onReceiveStatus (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:784102)
at C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:870224
at process.processTicksAndRejections (node:internal/process/task_queues:77:11)
for call at
at s.makeServerStreamRequest (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:790845)
at s.updateIndex (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:855121)
at C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623733
at C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:624081
at new Promise (<anonymous>)
at E.doUpdateIndex (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:624060)
at E.updatePlatformIndex (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623705)
at E.updateIndex (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623073)
at E.initInstanceWithFallback (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:621317)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
2024-07-15T22:36:43.523Z daemon INFO time="2024-07-15T15:36:43-07:00" level=info msg="Updating libraries index"
2024-07-15T22:36:43.524Z daemon INFO time="2024-07-15T15:36:43-07:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-07-15T22:37:02.794Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": read tcp 10.134.78.237:55769->104.18.10.21:443: wsarecv: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
2024-07-15T22:37:02.794Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\scg\AppData\Local\Arduino15\package_index.json: open C:\Users\scg\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
2024-07-15T22:37:02.795Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
2024-07-15T22:37:02.795Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
2024-07-15T22:37:02.795Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\scg\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-07-15T22:37:02.795Z daemon INFO time="2024-07-15T15:37:02-07:00" level=info msg="Loading hardware from: C:\\Users\\scg\\AppData\\Local\\Arduino15\\packages"
time="2024-07-15T15:37:02-07:00" level=info msg="Loading libraries index file" index="C:\\Users\\scg\\AppData\\Local\\Arduino15\\library_index.json"
time="2024-07-15T15:37:02-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\scg\\AppData\\Local\\Arduino15\\libraries" location=ide
time="2024-07-15T15:37:02-07:00" level=info msg="Adding libraries dir" dir="C:\\Users\\scg\\Documents\\Arduino\\libraries" location=user
2024-07-15T22:37:02.797Z root ERROR Uncaught Exception: Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\scg\AppData\Local\Arduino15\package_index.json: open C:\Users\scg\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\scg\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-07-15T22:37:02.797Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\scg\AppData\Local\Arduino15\package_index.json: open C:\Users\scg\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\scg\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
at C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622877
at E.evaluateErrorStatus (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622893)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async a.<anonymous> (C:\Users\scg\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622563)