ATMega328P Bootloader Help

Wasn't sure if anyone has seen the post in the last few days and I still have not resolved the issue. I have called and emailed Atmel and have been told to call local distributors, who tell me to call online distributor help design (digikey etc) and they tell me they don't know and to call Atmel. It seems like you all know better than the manufacturers themselves but for some reason I just cannot get this to work yet.... Any suggestions?? Thanks again