Cannot connect to Network using WIFI Shield

I just bought an Arduino UNO starter kit and a wifi shield and I have been trying to connect but cannot connect my wifi shield to the network, Would love any workarounds or suggestion to make this work.

• Running on windows 8.1 64 bit
• Using Frontier internet provider on WAP network
• Arduino IDE 1.0.6
• Wifi Firmware upgraded based this Redirecting...

Got 'number of available networks:0
Scanning available networks...
** Scan Networks **'

Then
• Downgraded the Arduino IDE to 1.0.2 based on posts on the Arduino forum
Still getting cannot find a network or connect to WPA network.
I used the sketches from here http://arduino.cc/en/Guide/ArduinoWiFiShield

I have been stuck for the past 2 days would love help