Thank you for your reply. I initially tried to attach the log as a file, but I received a notification stating that new users are not permitted to perform this action. Therefore, I can only paste the log output from the Cloud Agent debug monitor (running on localhost:8991) into this message.
The steps I followed are as follows:
-
Opened the Cloud Agent debug monitor.
-
In the Arduino Cloud Device section, use the “Add Device” feature to register an OPTA device.
-
On the web interface, the screen remained stuck on “Updating Your Board for Improved Setup.”
The images below illustrate the results I obtained when adding the OPTA to the Cloud (see Figures 1–3).
I originally thought the issue might be limited to that particular OPTA unit, so I tried a brand-new, unopened device—and encountered the same behavior.
Log:
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
sendraw /dev/cu.usbmodem1101 VaoCAAraAAEgA4EYZDn/qlU=
sendraw /dev/cu.usbmodem1101 VaoDAAMB4fGqVQ==
close /dev/cu.usbmodem1101
Closing serial port /dev/cu.usbmodem1101
Shutting down reader on /dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
{
"Cmd": "Close",
"Desc": "Got unregister/close on port.",
"Port": "/dev/cu.usbmodem1101",
"Baud": 9600
}
Shutting down writer on /dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
writerBuffered just got closed. make sure you make a new one. port:/dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": false,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
{
"Cmd": "Serial",
"ProgrammerStatus": "Starting"
}
{
"Msg": "Flashing with command:/Users/wujinrong/.arduino-create/arduino/arduino-fwuploader/2.4.1/arduino-fwuploader firmware list -b arduino:mbed_opta:opta",
"ProgrammerStatus": "Busy"
}
{
"Msg": "No firmwares available.",
"ProgrammerStatus": "Busy"
}
{
"Flash": "Ok",
"ProgrammerStatus": "Done"
}
downloadtool dfu-util 0.10.0-arduino1 arduino keep
{
"DownloadStatus": "Pending",
"Msg": "Ensure that the files are executable"
}
{
"DownloadStatus": "Pending",
"Msg": "Updating map with location /Users/wujinrong/.arduino-create/arduino/dfu-util/0.10.0-arduino1"
}
{
"DownloadStatus": "Success",
"Msg": "Map Updated"
}
{
"Cmd": "Serial",
"ProgrammerStatus": "Starting"
}
{
"Msg": "Restarting in bootloader mode",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Flashing with command:/Users/wujinrong/.arduino-create/arduino/dfu-util/0.10.0-arduino1/dfu-util --device 0x2341:0x0364 -D /var/folders/2j/7ppn_8vn073gvg54yxbf3x_r0000gn/T/arduino-create-agent3282408446/provisioningv2.bin -a0 --dfuse-address=0x08040000:leave",
"ProgrammerStatus": "Busy"
}
{
"Msg": "dfu-util 0.10-dev",
"ProgrammerStatus": "Busy"
}
{
"Msg": "",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Copyright 2005-2009 Weston Schmidt, Harald Welte and OpenMoko Inc.",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Copyright 2010-2021 Tormod Volden and Stefan Schmidt",
"ProgrammerStatus": "Busy"
}
{
"Msg": "This program is Free Software and has ABSOLUTELY NO WARRANTY",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Please report bugs to http://sourceforge.net/p/dfu-util/tickets/",
"ProgrammerStatus": "Busy"
}
{
"Msg": "",
"ProgrammerStatus": "Busy"
}
{
"Msg": "dfu-util: Warning: Invalid DFU suffix signature",
"ProgrammerStatus": "Busy"
}
{
"Msg": "dfu-util: A valid DFU suffix will be required in a future dfu-util release",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Opening DFU capable USB device...",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Device ID 2341:0364",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Device DFU version 011a",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Claiming USB DFU Interface...",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Setting Alternate Interface #0 ...",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Determining device status...",
"ProgrammerStatus": "Busy"
}
{
"Msg": "DFU state(2) = dfuIDLE, status(0) = No error condition is present",
"ProgrammerStatus": "Busy"
}
{
"Msg": "DFU mode device DFU version 011a",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Device returned transfer size 4096",
"ProgrammerStatus": "Busy"
}
{
"Msg": "DfuSe interface name: \"Internal Flash \"",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Downloading element to address = 0x08040000, size = 1122116",
"ProgrammerStatus": "Busy"
}
{
"Msg": "\rErase \t[ ] 0% 0 bytes\rErase \t[ ] 0% 0 bytes\rErase \t[= ] 4% 45056 bytes\rErase \t[== ] 8% 90112 bytes\rErase \t[== ] 11% 131072 bytes\rErase \t[=== ] 12% 135168 bytes\rErase \t[==== ] 16% 180224 bytes\rErase \t[===== ] 20% 225280 bytes\rErase \t[===== ] 23% 262144 bytes\rErase \t[====== ] 24% 270336 bytes\rErase \t[======= ] 28% 315392 bytes\rErase \t[======== ] 32% 360448 bytes\rErase \t[======== ] 35% 393216 bytes\rErase \t[========= ] 36% 405504 bytes\rErase \t[========== ] 40% 450560 bytes\rErase \t[=========== ] 44% 495616 bytes\rErase \t[=========== ] 46% 524288 bytes\rErase \t[============ ] 48% 540672 bytes\rErase \t[============= ] 52% 585728 bytes\rErase \t[============== ] 56% 630784 bytes\rErase \t[============== ] 58% 655360 bytes\rErase \t[=============== ] 60% 675840 bytes\rErase \t[================ ] 64% 720896 bytes\rErase \t[================= ] 68% 765952 bytes\rErase \t[================= ] 70% 786432 bytes\rErase \t[================== ] 72% 811008 bytes\rErase \t[=================== ] 76% 856064 bytes\rErase \t[==================== ] 80% 901120 bytes\rErase \t[==================== ] 81% 917504 bytes\rErase \t[===================== ] 84% 946176 bytes\rErase \t[====================== ] 88% 991232 bytes\rErase \t[======================= ] 92% 1036288 bytes\rErase \t[======================= ] 93% 1048576 bytes\rErase \t[======================== ] 96% 1077248 bytes\rErase \t[=========================] 100% 1122116 bytes",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Erase done.",
"ProgrammerStatus": "Busy"
}
{
"Msg": "\rDownload\t[ ] 0% 0 bytes\rDownload\t[= ] 4% 45056 bytes\rDownload\t[== ] 8% 90112 bytes\rDownload\t[== ] 8% 94208 bytes\rDownload\t[=== ] 12% 135168 bytes\rDownload\t[==== ] 16% 180224 bytes\rDownload\t[==== ] 17% 196608 bytes\rDownload\t[===== ] 20% 225280 bytes\rDownload\t[====== ] 24% 270336 bytes\rDownload\t[====== ] 26% 299008 bytes\rDownload\t[======= ] 28% 315392 bytes\rDownload\t[======== ] 32% 360448 bytes\rDownload\t[======== ] 35% 401408 bytes\rDownload\t[========= ] 36% 405504 bytes\rDownload\t[========== ] 40% 450560 bytes\rDownload\t[=========== ] 44% 495616 bytes\rDownload\t[=========== ] 44% 503808 bytes\rDownload\t[============ ] 48% 540672 bytes\rDownload\t[============= ] 52% 585728 bytes\rDownload\t[============= ] 54% 606208 bytes\rDownload\t[============== ] 56% 630784 bytes\rDownload\t[=============== ] 60% 675840 bytes\rDownload\t[=============== ] 63% 708608 bytes\rDownload\t[================ ] 64% 720896 bytes\rDownload\t[================= ] 68% 765952 bytes\rDownload\t[================== ] 72% 811008 bytes\rDownload\t[=================== ] 76% 856064 bytes\rDownload\t[==================== ] 80% 901120 bytes\rDownload\t[==================== ] 81% 913408 bytes\rDownload\t[===================== ] 84% 946176 bytes\rDownload\t[====================== ] 88% 991232 bytes\rDownload\t[====================== ] 90% 1015808 bytes\rDownload\t[======================= ] 92% 1036288 bytes\rDownload\t[======================== ] 96% 1077248 bytes\rDownload\t[======================== ] 99% 1118208 bytes\rDownload\t[=========================] 100% 1122116 bytes",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Download done.",
"ProgrammerStatus": "Busy"
}
{
"Msg": "File downloaded successfully",
"ProgrammerStatus": "Busy"
}
{
"Msg": "Transitioning to dfuMANIFEST state",
"ProgrammerStatus": "Busy"
}
{
"Flash": "Ok",
"ProgrammerStatus": "Done"
}
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1102",
"SerialNumber": "004000283033511933333437",
"IsOpen": false,
"VendorID": "0x2341",
"ProductID": "0x0364"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": false,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
open /dev/cu.usbmodem1101 9600 timedraw
{
"Cmd": "Open",
"Desc": "Got register/open on port.",
"Port": "/dev/cu.usbmodem1101",
"Baud": 9600,
"BufferType": "timedraw"
}
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
close /dev/cu.usbmodem1101
Closing serial port /dev/cu.usbmodem1101
Shutting down reader on /dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
{
"Cmd": "Close",
"Desc": "Got unregister/close on port.",
"Port": "/dev/cu.usbmodem1101",
"Baud": 9600
}
Shutting down writer on /dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
writerBuffered just got closed. make sure you make a new one. port:/dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": false,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
list
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": false,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
open /dev/cu.usbmodem1101 9600 timedraw
{
"Cmd": "Open",
"Desc": "Got register/open on port.",
"Port": "/dev/cu.usbmodem1101",
"Baud": 9600,
"BufferType": "timedraw"
}
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
sendraw /dev/cu.usbmodem1101 VaoCAAraAAEgA4EYZDn/qlU=
sendraw /dev/cu.usbmodem1101 VaoDAAMB4fGqVQ==
sendraw /dev/cu.usbmodem1101 VaoDAAMC02qqVQ==
close /dev/cu.usbmodem1101
Closing serial port /dev/cu.usbmodem1101
Shutting down reader on /dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
{
"Cmd": "Close",
"Desc": "Got unregister/close on port.",
"Port": "/dev/cu.usbmodem1101",
"Baud": 9600
}
Shutting down writer on /dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": true,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
writerBuffered just got closed. make sure you make a new one. port:/dev/cu.usbmodem1101
Serial Ports:
[
{
"Name": "/dev/cu.usbmodem1101",
"SerialNumber": "004000283033511933333437",
"IsOpen": false,
"VendorID": "0x35D1",
"ProductID": "0x0164"
}
]
Figure 1:
Figure 2:
Figure 3:
