Can't connect Opla/MKRWiFi 1010 to IOT Cloud suddenly

Hi,

I've been using my Opla with the Personal Weather Station code that is on https://opla.arduino.cc/opla/module/iot-starter-kit-maker/lesson/02-personal-weather-station and it has been working flawlessly up until Saturday (1/30/2021) I was using it Friday night and it was working perfectly and had my widgets working on the IoT Cloud with it. When I woke up on Saturday, I powered it up and it stopped working and started giving me the error message below.

ArduinoIoTCloudTCP::handle_ConnectMqttBroker could not connect to mqtts-sa.iot.arduino.cc:888

I copied the code directly from the website with no modifications and nothing shows up on the screen either now. I've checked my WiFI credentials and it's entered correctly and says it's connected in the terminal window. I have another IoT Cloud project I'm working on with the same issue. However, when I upload the Solar System Tracker project (https://opla.arduino.cc/opla/module/iot-starter-kit-maker/lesson/04-solar-system-tracker), it works perfectly fine, because it just uses a WiFi connection and not the IoT Cloud service.

Anything that uses the Cloud fails. The error message seems like a possible issue with the cloud, but not certain of that. It's not a coding issue, maybe a library or firmware issue that was updated on the cloud side overnight, that night? When I checked, there were no new updates. I'm perplexed about what happened overnight with no changes to anything. I attached the code I'm using from Arduino's website.

I appreciate any insight anyone my have
Thank you
Paul

Personal Weather Station Code.txt (2.66 KB)

There have been some issues with the Arduino IoT Cloud service over the last couple days:
https://forum.arduino.cc/index.php?topic=725610.0
It's possible your issue is caused by that. You might want to enable notifications for that forum thread so you can keep up with any updates that happen there.

On the other hand, it's entirely possible that the timing of your problem with the outage is purely concidental, since there are reports that the outage has been resolved.

Thank you! I'll check it out!

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.