Cant run IDE software?

Hi all.

I am new to Arduino, so be gentle.

I have downloaded the latest version of the IDE from this web site, since I did this I cannot get the software page to open up. When I click on the Desktop ICON, up pops the Arduino Logo, the status bar goes through Initiating etc. it gets to starting, then it seems to stall for a few seconds then it dissapears from my screen, with no sketch page showing.

Help please to correct this situation of mine

Regards

Ray.

What OS are you using?

Sorry for the delay replying, family crisisto attend.

It's Windows 8.

Regards

Ray

I had the same problem with Win 7 64 bit. The solution for me was to delete the C:\User{user name}\AppData\Roaming\Arduino15 folder and reinstall the IDE. If you have made modifications to your boards.txt/platform.txt/programmers.txt files or anything else in the folder then back them up first.