Can't update driver for Elever R3 on my Windows 7 Home Premium OS

Development Tools IDE 1.x
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My arduino is an Eleven R3 with a ATMEGA328P - PU
it is by a company called freetronics and is described as UNO compatible.

I first installed the Arduino IDE 1.0.5 version and extracted it all and then the 1.5.7 BETA was suggested and I tried that too after uninstalling the first.

My problem lies in the fact that I go into control panel>device manager to find the arduino, but there is no sign of it in PORTS and is labelled as unknown device in other devices. I try to upload drivers, but windows always tells me i am unable to install unknown device. I have also downloaded the FTDI stuff, but that hasn't helped.

After a few days trawling the forum I am unable to find anything that solved my problem and I fell I have exhausted all my options. (i assume others have had this problem, however I may have been googling the wrong terms)

Thankyou in advance for your help.

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North88:
My arduino is an Eleven R3 with a ATMEGA328P - PU
it is by a company called freetronics and is described as UNO compatible.

I first installed the Arduino IDE 1.0.5 version and extracted it all and then the 1.5.7 BETA was suggested and I tried that too after uninstalling the first.

My problem lies in the fact that I go into control panel>device manager to find the arduino, but there is no sign of it in PORTS and is labelled as unknown device in other devices. I try to upload drivers, but windows always tells me i am unable to install unknown device. I have also downloaded the FTDI stuff, but that hasn't helped.

After a few days trawling the forum I am unable to find anything that solved my problem and I fell I have exhausted all my options. (i assume others have had this problem, however I may have been googling the wrong terms)

Thankyou in advance for your help.

Hello
This is John from Freetronics.
Our digitally-signed USB driver and installation instructions are available from here:

If you have any more problems or questions please email support@freetronics.com.

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Thanks John from Freetronics. Got the freetronics drivers downloaded after I read the paper that came with it. Feeling like a bit of a goose. All is good. great product

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North88:
Thanks John from Freetronics. Got the freetronics drivers downloaded after I read the paper that came with it. Feeling like a bit of a goose. All is good. great product

Good news, thanks for letting us know.