COMM port detection

Hii all, i have UNO R3 board.

Issue : when connected to PC the board is getting powered on, but COM port is not showing/getting detected.

please help me how to figure out the issue.

  1. Because you're talking about a COM port I guess you're using Windows; please confirm.
  2. Did it ever work?
  3. Where is the board not detected? In the IDE or by the operating system (e.g. Windows device manager)?
  4. What is the serial-to-usb converter on the board? It's the IC closest to the USB port? If you don't know, post (a matter of drag and drop in a reply) a clear picture of the area around the USB port.

yes iam using the windows PC, i have another same board which is being detected & showing its COM port number.

in the device manager itself.

Can you please answer the questions 2 and 4?

Exactly the same board? Same serial-to-usb converter? Same cable used on both?

Unos use the big USB-B connector. Do yours as well? In case it's a micro-USB, make sure you're using a data/sync cable and not a charge-only cable.

Did you check the 'device manager'?

used the same cable for both

yes checked, but not showing the COM port

You still haven't answered point 2 in post #2. Did the problematic board ever work?

Although both are marked as Uno, they are not the same. A little bit of a wild guess but I think that the board in post #7 is the problematic one.

The board in post #6 has a CH340 serial-to-usb converter that is clearly marked as such.

That same IC on the board of post #7 does not seem to have markings. Can you confirm?

There also does not seem to be a marking on the 328P (IC in the center).

If there is no marking on the ICs, they are a more than likely a rejects / fakes; I would return it and ask for a refund.

Is there absolutely no reaction in Windows device manager? Or is there something with a yellow triangle?

yes you are right, we did not used it before, just opened the pacakge.

It looks to me, as though the crystal is missing/broken off, on the non-working Uno:

That would stop it being recognised by the PC.

Based on image post #12

The IC is marked as FT232 but has a 16 pin package. An FT232 has 28 or 32 pins.

In my view that IC is as fake as it can be, there might not even be a die in it.

yeah got it, can you please share the link of the crystal to buy and use here.
thank you sir, for figuring out.

1 Like

You need a 12MHz Crystal, such as this one.
It is in a low-profile package called 'HC-49S'.

You should use your favourite search engine to find a local supplier.

1 Like

If you have properly installed the FT232 driver software, perhaps the IC is damaged.

It seems that the problem only occurred with one of the two boards. @nama_venkata_swamy never actually specified which of the two was the problematic one. A reasonable assumption was made that it was the board with the CH340 chip and the missing crystal. If so, we don't have any indication that there was a problem with using the board with the strange "FT232-S16" chip. For this reason, I don't think the FTDI driver is relevant.

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.