Custom ESP32-s3 PCB Troubleshooting

Excuse my ignorance. I had someone help create a custom pcb with and ESP32-s3 board. When I go to plug it in my pc beeps like its recognized then beeps again and its no longer found.

If I hold the boot button and plug the device in it is recognized no problem. I can send files if it would help diagnose.

Its and ESP32-s3 mini if that makes any difference. I was told that the boot button has a built in pull up resistor.

How could anyone help you without knowing details about your PCB??
Ask "someone" that helped you or provide every single detail of your setup here.

I assume part of that was they would supply an annotated schematic and layout drawings of the PCB. Post the schematic and links to technical information on each of the hardware devices. How did the protype work and does that circuit match the PCB?