Dashboard values not persisted after refresh

Hi,
I see a weird behaviour on my dashboard. I'm not sure if it's intentional or a bug.

I have a slider on my dashboard, that is correctly linked with a variable (when I change it, my device reacts accordingly). But every time I open/refresh the dashboard, some old values are displayed, not the most recent ones. This happens on both web and mobile version. My device never updates cloud variables and this effect persists even if the device is turned off.

Steps to reproduce:

  1. Enter a dashboard. There is a slider with a value of 0,
  2. Move the slider to a new value: 255,
  3. Wait some time to make sure the value was saved,
  4. Refresh the page

Current effect: the slider has the old value (0).

Expected effect: the slider should have the new value (255).

I'm not sure, am I doing something wrong? Maybe I just don't understand how the IoT Cloud works :smiley:

I have the exact same problem, but in my case it's the messages in the "messenger" widget. They are transmitted in real time, but if you return to the dashboard a few moments after leaving it, the latest events are no longer visible.
It seems to me that this problem is new.

It looks like the updates to the Dashboard is running nearly 2hrs behind!
I have a device that updates every 600 seconds although as shown in the attached image the last dashboard update was at 12:48

There was a similar issue last weekend! :roll_eyes:

My devices are now updating the Dashboard correctly. :slightly_smiling_face:

Me too ! :smiley:

Thank you guys for sharing your experience! My dashboard started working correctly too.

It seems there was some delay in processing data and dashboard was showing values from the past. I wrote about that to the Arduino Support and hopefully they will figure out what has happened. :slight_smile:

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