Dashboards screen of the IoT Remote app not working

Hello everyone.
My Arduino Cloud is working well on the computer, but **I can't see the dashboards with the phone in the IoT Remote app ** (Iphone in this case, if it helps), it keeps loading but nothing.

I can see the Devices screen well, if they are connected or not (it is active and responsive), but can't see the dashboard.

I tried uninstalling the app and reinstalling it again, but nothing.

Any clue?

Thanks in advance.

Hi @marcpamasega ,
thank you for reaching out in the forum .
Did you recently duplicate a thing and a dashboard?
Thanks in advance

Yes indeed!

We are aware of an issue when you duplicate a thing and then a dashboard.
Could you please try to delete the duplicated dashboard and try again?
Let me know!
Thanks :slight_smile:

I see. Thank you very much for the quick response @aemireni, I will try it on monday again and give you feedback.
I understand that I only need to erase the dashboard and then creating one again (copying from the same one as the previous one). But in no case need to erase the copied Thing.

Erasing the copied&modified dashboard makes it work as you mentioned. Thank you very much for your quick answering, very much appreciated.

you are welcome.
If you have any question don't hesitate to write us :slight_smile: