DESPERATELY NEED HELP QUICK- arduino duemilanove

My computer is a PC. It has Windows Vista Home Premium 32 bit. IT won't recognize the arduino... Is this because of a problem with the FTDI drivers?? Send us a phone number if in CANADA. THanks, VAL

I have the same thing. Had to install the FTDI drivers.

DESPERATELY NEED HELP QUICK - My computer is a PC ...

The installation guide for Arduino is on the forum. http://arduino.cc/en/Guide/Windows

Check if you did all things correctly and yes sometimes you just have to install it twice. Please look carefully what Arduino you have the Duemilanove or the UNO as installation differs.