Drivers wont install

Hi
Thanks for the response. Downloaded and installed your improved IDE but it still wont install the UNO driver. The uno still appears as unknown device with no driver. I have tried reinstall driver and selected the driver file from the new folder. Still no go. Since I am running Windows 7 (to my great regret) on this desktop I tried to install MS Framework 4.0 Since it attempted to repair it and the hung on me that doesn't seem much good either. I must say I am surprised that a system I have read so much about - Its ease of use for non electronics/non computer people - falls at the first hurdle. Whilst far from being expert I work with computers quite a bit and this is the first program I can remember which just plain don't work... Even all the PIC stuff has worked first time. All very disappointing.