It makes me understand why user interfaces are becoming increasingly dumbed down over time. Every menu, option, configuration setting, etc. you remove makes for less tech support you have to pay for. For every advanced user you lose there are a hundred more average users to gain.
I had to “chat” with my telecom/internet provider last week.
About 10 layers of,
“if you need this then press this”
“if you need that then press that”
“type in your account number followed by the #key”
and eventually you get to;
“All our consultants are busy at the moment… blah blah blah… We appreciate your call… blah blah blah… We would like to advise you there is a waiting time of 30minutes”
By the time I got to this point I put the phone on speaker and made and ate my tea and was about to do the dishes when I finally got a “consultant”.
Old timers disease nearly occured, almost forgot what I had called for… :o :o :o :o