Easy VR Commander... Training error;recognition failed

Hello,

I have an Arduino Mega 2560 and the EasyVR shield. When I use EasyVR Commander, I can only train the trigger command. Everything else I try to train it tells me "Training Error: Recognition Failed". This is the only issue I'm having since I can test the trigger command as well as the wordlist. I even tried using the same command on the group lists but even that tells me the message.

Any help is appreciated.