eror (can't set com-state for "\\.\com14")

Hello good morning, good afternoon, good night!

first sorry if this topic already exists

I am beginner in this world of Arduino and I'm having a little problem with my Arduino Uno (time to compile and send to the board itself)

The probelma itself is a mistake I cant resolv that is thad:
(Can not set with state-is "\. \ Com14")

Follows the image:

(is in portugease)

This error occurs when I try to compile and send to the arduino

details:
the Arduino is original;
I have all the drivers and programs necessary;
I already tried to reset and re-record;
my pc recognizes the COM ports correctly;
I tried already uninstall everything (IDE Driver, disable COM port) and re-install everything but not forward;
I already try using a Linux virtual machine but not forward;

I use a notebook asus with windows 10;

please help me.

Did you read the troubleshooting guide ?