Error connecting to Arduino Portena

Development Tools Cloud Editor
1

Hi, I just got the Arduino Portena and I'm having trouble connecting it to the Arduino Cloud or uploading a sketch to the board. Whenever I try to connect the board to the Cloud or Upload a sketch, I get the error:

Reset before upload: 1200bps Touch: Can't set DTR: broken pipe

Also, I tried connecting using both, with and without the antenna attached.
This error appears on Arduino Web Editor as well as Arduino Cloud.
I have tested the USB-C cable I'm using with other boards and it has no issues. It is connected to USB2.0 . The Arduino Create Plugin works fine, and the board appears on the Arduino Web Editor, just the sketch can't be uploaded. I have connected no other objects to 0 and 1 pin of the board. Also, I tied disconnecting the board and reconnecting and restarting the plugin. None works. The led on the portena, blinks green like a blinking LED,

Sometimes the Arduino Cloud gives this error too -

Executing command: exit status 74

Can someone Please help me?

2

Hello! Some info regarding your environment would be really useful :slight_smile: Like what OS/browser are you using? Is it Linux? Have you tried to use the portenta with the IDE?

3

I'm using it on Raspbian 10 Buster. I'll try to use it with the offline IDE as well. Wondering what the issue with cloud might be?
Thanks!

4

Had this issue on and off over the last day using the editor only. I ending updating the bootloader (I was all the way back at v15 the latest was v22) and that seems to have resolved the issue.

https://www.arduino.cc/pro/tutorials/portenta-h7/por-ard-bl

5

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