Error downloading sketch - can't access sketch shared by someone else page

Development Tools Cloud Editor
1

Hi,

A colleague has shared his sketch with me. When I click on his link I constantly get this error message, sating "we're just having one of those days"

Is this an Arduino error, a laptop/operating stystem error?

I have managed to open his sketch once or twice, but errors on 10-15 other occasions. The twice I have opened it, I then try to log into to Arduino and get the same error.

Alternatively if I try to go straight to the 'download' button, I just get an "error while downloading".

Any advice?

Screen Shot 2017-11-09 at 8.36.58 AM.png
Screen Shot 2017-11-09 at 8.36.58 AM.png1440×900 182 KB

2

It does look like a server error.

However also check any security settings you have and your internet connection just in case something is being blocked.

Here is a link to one of my sketches just to see if it gives you a different result.

Server errors are usually fixed PDQ.

3

Thanks for the reply. Yep, same error...

I'll double check any internet settings on my laptop, although I have opened the sketch 2 or 3 times to view. I'm just ready to DO something with it now.

4

Hi @SithLord could you please open your chrome debugger (right click + inspect), going to the sketch link, and send screenshot with console tab open and network tab open?

console.png

5

Thanks Smellai

My lack of IT knowledge took me a while to figure out what you meant, lol. I hope this is it. 2 screen shots attached.

I'm in Australia, so about to hit bed. Will be back online in about 9 hrs.

Cheers

Screen Shot 2017-11-09 at 10.12.25 PM.png
Screen Shot 2017-11-09 at 10.12.25 PM.png1440×900 205 KB

Screen Shot 2017-11-09 at 10.12.33 PM.png
Screen Shot 2017-11-09 at 10.12.33 PM.png1440×900 278 KB

6

But can you access your editor page?
I suspect it could be an issue with your account, could you please click on 'POST https://api.arduino.cc/create/v1/users/me 400 (bad request)' in your network panel and send more details? thanks

7

Ok. I think I've got it. I assumed the guy was just sharing his code. Didn't realise I needed to set up my own Create account. (other people have shared their code with me without Create)

Thanks for your help.

8

There are two methods available.

First is to just open the sketch in CREATE (yes account needed)
Second is to "download" the sketch and open it in a regular desktop IDE.

Both should work just take a little time to get familiar with what is on the page you are presented with when you open the initial link.

9

Actually you should be able to see the sketch shared by someone else even if you are logged out or you never registered inside Create Editor. I think there's a bug somewhere, let's see if someone else experiences the same issue