Error importing cloud blink template

Software IoT Cloud
1

Hello,
I'm trying to import the "Cloud Blink" template to use with my MKR WIFI 1010 board, but it always gives me an error as response.
How can I solve this problem?
Thank you.
Iraitz

2

Hi @iraitzza. I'm sorry about the problem while importing the template.

So that we can be sure of the exact problem you are encountering, I'm going to ask you to provide the full and exact text of the error. I'll provide instructions you can follow to do that:

  1. Attempt to import the Arduino Cloud IoT Template, just as you did before.
  2. Wait until the import process fails.
  3. Press the Ctrl+A keyboard shortcut (Command+A for macOS users).
    This will select all the text on the page.
  4. Press the Ctrl+C keyboard shortcut (Command+C for macOS users).
    This will copy the selected text to the clipboard.
  5. Open a forum reply here by clicking the "Reply" button.
  6. Click the <CODE/> icon on the post composer toolbar. This will add the forum's code block markup (```) to your reply to make sure the error messages are correctly formatted.
    Code block icon on toolbar
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  7. Press the Ctrl+V keyboard shortcut (Command+V for macOS users).
    This will paste the copied text into the code block.
  8. Move the cursor outside of the code block markup before you add any additional text to your reply.
  9. Click the "Reply" button to post the output.
3

Hello again @iraitzza. When we investigated your report the Arduino Cloud developers discovered there was a bug that caused template imports to fail. That bug has now been fixed. So please try importing the template again and let us know if it still fails.

I apologize for any inconvenience this has caused.

Regards, Per