Esp32 not connecting to pc

Official Hardware Nano Family Nano ESP32
1

This device cannot start. (Code 10)

The specified request is not a valid operation for the target device.

in the device manager the updated driver gives this error how can i solve this issue

2

Follow this guide Getting Started with Nano ESP32
 to setup your IDE and board correctly. If the board is still not detected, Reset the Arduino bootloader on the Nano ESP32

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3

Are you using an Arduino Nano ESP32 or an other ESP32 based board?

4

Could you read this and follow the advice please?