Firewall & Ports de communication IOT CLOUD

Hi everyone,
I'm trying to connect my devices to the Arduino IOT Cloud,
I have not problems at all from my home WIFI but when I try with the same sketch at my work WIFI
(modifying credentials for each place) the communication with the cloud is not updating values or charts as supposed, so my question is: which ports/URL besides port 8883 and creat.arduino.cc are involved in cloud /dashboards communications? I would need this info to ask our network/IT manager to open the specific ports and sites to be able to communicate through the firewall.
Thanks in advance
Alex

Hello,

you need to whitelist:

  • mqtts-sa.iot.arduino.cc on port 8883 (for the board)
  • wss.iot.arduino.cc 8443 (for the dashboard)
1 Like

I Really appreciate your help!
thank you eclipse