I’ve been trying to install my Uno SMD on XP Home for days. Today I’m documenting in hopes that I can help someone, or get help if needed.
When I first received my board, I mistakingly followed the getting started link from arduino.cc first. This told me to NOT select the drivers/FTDI USB Drivers directory. I have tried on XP Pro and XP Home and have failed after troubleshooting for days.
Today I found that by launching the software (Arduino Alpha 0022) Help > Getting Started, it instructs me to first select drivers/FTDI USB Drivers directory, then repeat. The first time will give me “USB Serial Converter” found, then the second time “USB Serial Port” will be found. I just tried that procedure and it seems I’m still not able to install, though the errors are a bit different.
Here is my next run,
- I went to Device Manager >
- Go to Start > Control Panel > Add Hardware
- Click Next
- Select No, not this Time. Click Next
- Select Install from a list or specific location (Advanced). Click Next
- Select Search for the best driver in these locations.
Select Include this location in the search:
Browse to “C:\Documents and Settings<windows user>\Desktop\arduino-0022\arduino-0022\drivers\FTDI USB Drivers”
I received window titled “Cannot Install this Hardware” - The hardware was not installed because the wizard cannot find the necessary software.
- Clicked Finish
I received “Add Hardware Wizard” window stating “This wizard is searching for hardware that has been connected to your computer recently but has not yet been installed.”
I received another dialog window titled “Files Needed”. Stating “The file ‘atapi.sys’ on Windows XP Home Edition Service Pack 3 CD is needed”
I received the above error message previously, but also received ‘usbser.sys’ needed. I found the hotfix, but tells me my current SP3 is more recent.
Click Cancel since I don’t know where atapi.sys might be in the file system.
Bang head against desk furiously.
Someone Please Help!!!