Giga R1 Wifi No DFU

Development Tools Uploading
1

Hi Guy´s

I ran in to a few problems yesterday when i receved my 2 new Giga R1 Wifi boards

None of them will accept upload of any sketches whatsoever, ive been looking all over the internet the last few hrs, and just found alot of suggestions on what to do, nothing that solves the problem however..

As you probably have seen before it consists of the following message

Warning: Invalid DFU suffix signature
A valid DFU suffix will be required in a future dfu-util release
Cannot open DFU device 2341:0366 found on devnum 13 (LIBUSB_ERROR_NOT_FOUND)
No DFU capable USB device available
Executing command: exit status 74

Now most suggestions is regarding the local IDE, i´m using the cloud version since it always have bee nice to have everthing at hand immediatly

Is there anyone out there that knows how to fix this issue?

Best Regards

/ Andy

2

Hi @willhelmx. This error indicates you have not installed the drivers for your Arduino board.

Arduino IDE automatically installs the drivers as part of the Boards Manager installation of support for the board. Even if you aren't interested in using Arduino IDE, this is still probably the most simple way to install the drivers.

In case you would like to try that approach, I'll provide instructions below. If you aren't willing to install Arduino IDE, let us know and we'll try to find an alternative solution for installing the driver.

  1. Follow these instructions to install Arduino IDE:
    https://docs.arduino.cc/software/ide-v2/tutorials/getting-started/ide-v2-downloading-and-installing/
  2. Start Arduino IDE.
  3. Select Tools > Board > Boards Manager... from the Arduino IDE menus to open the "Boards Manager" view in the left side panel.
  4. Scroll down through the list of boards platforms until you see the "Arduino Mbed OS Giga Boards" entry.
  5. Click the "INSTALL" button at the bottom of the "Arduino Mbed OS Giga Boards" entry.
  6. If a "User Account Control" dialog about "dpinst-amd64.exe" appears, click the "Yes" button in the dialog:
    image
    image464×411 11.5 KB
  7. Wait for the installation process to finish, as indicated by a notification at the bottom right corner of the Arduino IDE window:

    Successfully installed platform ...

After you have done that, try uploading the sketch to your Arduino board again via Arduino Cloud, just as you did before. Hopefully it will be successful this time. If not, please let us know and we'll provide further assistance.

3

Hi and thank you for the provided solution wich seems to work fine

This solution was very simple and should be listed in some sort of troubleshooting procedures for tha Giga, easily accessed somewhere online

Have a wonderful day

Best Regards

/ Andy

4

You are welcome. I'm glad it is working now.

Regards, Per

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