Have you ever received a board with marks like these?

Hi,

I ordered a board and couldn't get it to work.
When I looked closer it seemed to have marks of previous usage, this is not how board leave the factory right?

To be clear, I have not touched or soldered on these pads myself.

If you have any thoughts on this please post.

Thanks.

=== EDIT ===
This is not an arduino but a LTE-M board that I ordered from a webshop, not from the original manufacturer. This webshop has a 'no questions asked' return policy and I wanted to check for some opinions before accusing them of sending me a faulty returned item.

Looks like traces of something used during manufacturing, possibly in the solder mask or silkscreen steps - or a protective coating that's supposed to wash off of the pads, but didn't quite.

Nothing that would worry me, unless I was doing a project for NASA or something.

Is that an official Arduino board or a clone ?

Looks like it was rubbing against something. If not for the fact that it's not working, I wouldn't give it a second thought.

That is correct for most board factories. Where ever you got the board should quickly ask for it back. Did you notify them with the same pictures?

I added some additional info in the opening post.

Yes I sent these pictures to the webshop and I'm waiting for they're reply.

These do not look like traces of previous use/soldering on that board.

I expect that board to work, but that one of the cleaning steps in their PCB manufacturing process isn't optimal. Honestly, I'd shrug, power the thing up and move on.

Yeah, if it worked I'd do the same.
Thing is, it doesn't work, the TX doesn't go high .

If I got a board like this and it worked I wouldn't even have posted this question.

I'm still waiting for a reply from the web shop at the moment.

Ok get your concern in that case.
Is TX pulled up on that board or is it a naked open drain? I assume you've tried pulling it up externally in case of the latter.

Thanks for your suggestion rsmls but I tried just about everything to diagnose and solve this UART issue. It's a write off and I'm not putting any more effort into it.

Sometimes, it's no use. Too bad about that board, sorry to hear it.

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