Help needed please - no port available for Arduino Nano Every

Need some help please.
Newby to Arduino, so there may be something obvious I've simply overlooked (hopefully?).
Details as follows:

*New Arduino Nano Every, from Arduino store in New Jersey
*ThinkPad Laptop computer
*Windows 10 V22H2
*Connected via USB cable, green LED on Nano is on, yellow LED flashes about 1 Hz
*IDE 2.3.2
*Selected Arduino Nano from the Arduino AVR Boards group in the Tools>Board Menu
*"Port" is greyed-out in Tools menu

  • On the bottom bar in IDE window, RHS "Arduino Nano [not connected] is visible

Have looked-through Help topics, plus Installation & Troubleshooting in the Forum, and tried as follows:

  1. Manually installed FTDI Com drivers (and restarted PC)
  2. Double-clicked Reset button (and restarted PC)
  3. Searched in the "Other Devices" option in Windows Setup (nothing unexpected visible, none of the six options suggested in the troubleshooting guide, or anything similar).

At this point I've reached a dead-end, would appreciate any help please...............Kevin.

Can you try a different USB cable. There are some charge only cables around that don't route the 2 data signals. Using one of those cables will power the board but won't allow the board to be detected by the OS.

Hi @nano_every_123. Make sure the USB cable is completely plugged into both the Arduino board and the PC.

If that doesn't help, you may have a damaged/defective or charge-only USB cable. Try a different cable.

Either of the above can result in the power connections being made (and thus LEDs lit on the board), but no data connections (and thus no port for the board).

The Nano Every board does not use an FTDI USB to serial bridge chip so the FTDI drivers are not relevant.

Although a double reset does have a special effect when done on other Arduino boards, it does nothing special to the Nano Every.

Not the cause of your current problem but you do need to install the megaAVR board package and after that select Nano Every.

Thank you very much. I did not know about charge-only USB cables!

Using an appropriate cable, I'm able to see my board on COM3

BUT......(sorry to be needy), when I try one of the sketches from the Examples/Basics menu, I can compile OK, but not upload. Result is as below.

Yes, I've tried with a different cable : )

Kevin.

Sketch uses 924 bytes (3%) of program storage space. Maximum is 30720 bytes.
Global variables use 9 bytes (0%) of dynamic memory, leaving 2039 bytes for local variables. Maximum is 2048 bytes.
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 1 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 2 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 3 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 4 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 5 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 6 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 7 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 8 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 9 of 10: not in sync: resp=0x8c
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 10 of 10: not in sync: resp=0x8c
Failed uploading: uploading error: exit status 1

See post #4. You've still selected a 328P based board (based on the memory report).

Thank you! Please see my reply to Mark.

If you have any suggestions, they would be much appreciated!.................Kevin.

....See post #4. You've still selected a 328P based board (based on the memory report).

Thank you , that makes sense! Problem is resolved.....

Thanks to all for their help...............Kevin.

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