HI! im trying to upload a sketch to arduino and i get this error:

im trying to upload a blutooth sketch and the uploadng got stuck at 100%. after a few minutes got this error:
Arduino: 1.8.5 (Windows Store 1.8.10.0) (Windows 10), Board: "Arduino/Genuino Uno"

Sketch uses 4762 bytes (14%) of program storage space. Maximum is 32256 bytes.
Global variables use 258 bytes (12%) of dynamic memory, leaving 1790 bytes for local variables. Maximum is 2048 bytes.
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 1 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 2 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 3 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 4 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 5 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 6 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 7 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 8 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 9 of 10: not in sync: resp=0xaf
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 10 of 10: not in sync: resp=0xaf
Problem uploading to board. See http://www.arduino.cc/en/Guide/Troubleshooting#upload for suggestions.

Remove the windows store app and download the FULL IDE.

There have been reported issues with the app version.

ballscrewbob:
Remove the windows store app and download the FULL IDE.

There have been reported issues with the app version.

tried. didnt work.

OK so a few basics.

Avoid USB 3.0 ports

Remove anything connected to pins 0 & 1

Is it a clone board (additional drivers may be required)

Have you tried other USB leads ?

Read this post

ballscrewbob:
OK so a few basics.

Avoid USB 3.0 ports

Remove anything connected to pins 0 & 1

Is it a clone board (additional drivers may be required)

Have you tried other USB leads ?

Read this post

yes, it is a clone. im trying for hours to get drivers, and i trie other usb leads, another port, and i aint using a usb 3.0 port. I dont think it is a problem with the drivers, because i uploaded sketches before. tried switching boards to another board, and it gave the same error. i just tried unconnecting pins 1 and 0 and it worked! thank you so much, you totally saved me!